Program Manager

At Landis+Gyr, we don't just manage energy-we lead the transformation toward a smarter and more sustainable energy future.

With a net revenue of USD 1.73 billion in FY 2024, and a presence in over 30 countries across five continents, Landis+Gyr empowers utilities and consumers to optimize energy usage through advanced metering, grid-edge intelligence, and powerful data analytics.

Today, our global team of about 6,300 professionals is shaping the digital energy era-developing innovative technologies that support decarbonization, grid modernization, and real-time energy insights. Our record USD 4.6 billion order backlog and strong book-to-bill ratio reflect long-term confidence in our mission and solutions.

Join us at Landis+Gyr, where we manage energy better!

Landis+Gyr is seeking a Program Manager to lead and manage the successful delivery of complex smart grid projects and service contracts for utility customers. The role is pivotal in ensuring customer satisfaction through high quality execution and strategic program oversight. The Program Manager will manage multiple projects within the scope of a customer account or surrounding region and will have oversight responsibilities for matrixed project teams that involve multiple projects and assigned resources. Significant time will be spent working closely with the customer to develop program schedules, program management plans, deployment plans, materials forecasts and other plans. The role requires significant leadership and will be seen as a leader and proven mentor as well as someone who is a trusted, collaborative partner with our customers while managing customer expectations. This position may require direct supervision of staff, including project managers and other project team members.

Candidates located in Central U.S. states are preferred due to frequent travel requirements within the region.

Key Responsibilities

• Provide leadership, guidance and coaching to members of the program team
• Acts as the principal customer interface and widely recognized as a trusted, collaborative partner with the customer and other stakeholders
• Proven leader capable of communicating complex technical details to a wide variety of customer stakeholder groups
• Conduct periodic performance reviews of program team and provide feedback
• Lead and direct resources to fulfill all contractual obligations, performance levels, and service levels for one or more complex customer programs.
• As part of some program projects, responsibilities may Include the management of one or more project subcontractors.
• Initiate, plan, execute, control, ensure final customer acceptance of assigned customer programs
• Coordinate all the activities of the team and indirect support resources to ensure all aspects of the project are managed exceptionally well and quality deliverables are produced and agreed upon with program stakeholders
• Maintain project updates to Landis+Gyr's Project Portfolio Management Tool (currently ServiceNow, training will be provided)
• Drive issues to resolution independently or via other company resources and manage customer expectations appropriately
• Responsible for reporting and controlling the financial health of programs including budgeting and forecasting
• Manage a program's scope, schedule, and cost while managing risk
• Ensure all internal stakeholders (Finance, Sales, Operations, Product Management Office, executives) are apprised of status, KPIs, issues, and risks and are aligned and fully engaged with the program
• Represent the company in a professional manner in sales activities
• Perform other tasks or requests as required

Company Values

• Supports and adheres to Company's core values.
• Performs other duties or responsibilities as assigned or required.
• Supports and adheres to Company's Code of Conduct and Ethics Policy.
• Represents Company in a positive, professional manner when working with both internal and external customers.

Knowledge, Skills and Abilities

• Ability to effectively communicate both verbally and in writing. The ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must.
• Individual must be fluent in project management software and management tools, such as Microsoft Project, Excel and Word.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients and customers.
• Individual must possess and demonstrate excellent knowledge of and competency in project management processes, including planning tasks and allocating resources, risk management, issues management, as well as communication skills, technical skills and ability to manage multiple tasks on a daily basis.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Accountabilities

• Requires the interpersonal, written, and oral communications skills to interact with utility customers, potential utility customers, contractors' organizations, and local community agencies.
• Must possess the ability to work with a broad spectrum of people from customers, senior management team, to the entry level worker.

The ability to coordinate, schedule and prioritize the activities of the Supervisors/leads and other personnel within the scope of the contract team and involved in complex and multi-discipline activities is a must.

Education and Experience

• Bachelor of Science (BS) degree in Business, Engineering, Finance, Information Systems Management or related disciplines.
• 10+ years of experience in project management or a similar multi-disciplined business environment.
• Project Management Professional (PMP) certification preferred

Experience in utility, telecommunications or similarly regulated industries is a plus and benefits the individual, as well as the goals of the program and company.

Working Conditions/Physical Requirements/Safety/PPE/OHSAS

• Working Conditions: Typical indoor office environment with the majority of time spent sitting and working on a computer using keyboard, mouse, and monitor. Occasional use of other devices such as phone, copier/printer/fax, etc.

• Driving Status: Ability to drive to in person meeting locations.

• Physical Requirements: Typical office setting. Required to stand; walk; crouch; or handle objects. Lift and/or move up to 10 pounds. Ability to sit and view computer screen for long periods of time. The ability to see, hear, & speak in English. Reasonable accommodations provided for individuals with disabilities to perform the essential functions.

• Personal Protection Equipment/Other OHSAS-18001 Safety Requirements: Ensure the continued efforts and assist in achieving annual goals of health, safety, and environmental policies. Must be current with available OSHA/Safety Training provided by the Company. If required, must be able to work while wearing safety equipment such as hard hats, work boats, gloves, hearing protection, and others.

Landis+Gyr is a global leader in energy management solutions, operating in over 30 countries and headquartered in Switzerland. We are thrilled that you've considered Landis+Gyr to be a part of your professional journey. As a part of the L+G family, employees are offered a comprehensive and competitive package of benefits including medical, dental and vision coverage, life insurance, and a 401(k)-retirement plan featuring a generous company match incentive. Additionally, we offer three (3) weeks of Paid Time Off (PTO) as well as eleven (11) paid holidays. We also offer a tuition reimbursement program, optional pet insurance, supplemental medical coverage and a host of other perks to ensure the health, wellness, and enrichment of our team members.

Pay is in the range of $112,965 - $162,627 per year. The position is eligible for a 401(k) match and consideration for an annual bonus. The actual base salary offered depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, and certifications or other professional licenses held. All candidates are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

We value and encourage diversity in our team. This position is open to all qualified candidates regardless of gender, race, age, disability, sexual orientation, or background. We're committed to shaping a better future for everyone. #EnergizeYourCareer and join us on our journey towards a greener tomorrow.