Internal Communications and People Engagement Manager (m/w/d)

Job Description

At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:

Our team is responsible for designing and delivering a proactive, progressive engagement strategy to help us become the leading place to work for people who want to change the world.

This role in a nutshell

You'll be the architect of our internal communication ecosystem - looking not just at the "what," but also the "how," ensuring our messages are delivered through the most effective channels and designed to capture hearts and minds. You'll help drive engagement and alignment behind OVO's strategic business priorities by creating visual clarity and seamless delivery across our internal communications channels.

Your key outcomes will be

• Channel Strategy & Management: Owning the roadmap for our internal channels, conducting regular reviews to ensure they drive maximum engagement across, office, frontline and home-based roles.
• Creative Design Leadership: Leading the visual identity of our internal campaigns - from digital signage on Canva to high-impact campaign assets that make our story compelling.
• Delivery Excellence: Managing the "always-on" content calendar, ensuring that engagement programmes are delivered on time and tailored for hard-to-reach audiences.
• Two-Way Engagement: Horizon scanning for the latest trends to enable two-way conversation and driving engagement in a fast-paced environment.
• Stakeholder Partnering: Providing design and channel consultancy to senior leaders, helping them translate complex messages into simplified, engaging visual narratives.
• Crisis management and deputising for the People Engagement Lead: Reacting quickly to give our people and customers the right information at the right time

You'll be a successful Internal Communications and Engagement Manager here at OVO if you...

• Have solid experience in Internal Communications, specifically within channel management and content delivery.
• Are a creative storyteller with a proven track record of using design to simplify complex information.
• Are highly organised and adept at juggling multiple projects, platforms, and stakeholders in a complex business.
• Have experience of working with remote or hard-to-reach teams, tailoring delivery methods to suit different audience needs.
• Are a self-starter who thrives at pace and is comfortable "rolling up your sleeves" to get stuck in with delivery.

Let's talk about what's in it for you

We'll pay you between ??42500 and ??50000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO...and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here's a taster of what's on offer:

For starters, you'll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to ??400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!

If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.