Manufacturing Operations Manager

Job Description

The Operations Manager is responsible for leading and managing product assembly lines, refurbishment operations, and value-added production activities in Kenya. The role ensures efficient, cost-effective, and high-quality production through strong operational governance, workforce leadership, process optimization, and cross-functional collaboration. The position plays a critical role in driving productivity, quality compliance, and continuous improvement across manufacturing and refurbishment operations.

Key Roles & Responsibilities

1. Assembly Line & Production Operations Management

• Lead and manage end-to-end product assembly line operations, refurbishment processes, and value-added (VA) production activities.
• Develop production plans and ensure adherence to daily, weekly, and monthly output targets.
• Monitor assembly line efficiency, cycle time, and productivity metrics.
• Ensure smooth workflow, line balancing, and capacity optimization.
• Drive improvements in throughput, yield, and operational efficiency.
• Ensure proper implementation of production layouts, material flow, and workstation ergonomics.

2. Team Leadership & Workforce Management

• Lead, train, and supervise shop floor teams to ensure high performance and accountability.
• Plan manpower allocation based on production demand and operational priorities.
• Conduct performance reviews, coaching, and skill development programs.
• Drive employee engagement, motivation, and retention.
• Foster a culture of accountability, discipline, and continuous improvement.

3. Inventory & Material Management

• Manage shop floor inventory, WIP control, and stock movement.
• Coordinate with the Supply Chain to maintain optimal inventory levels.
• Ensure accurate stock reconciliation and traceability.
• Prevent material shortages, overstocking, and obsolescence risks.

4. Process Governance & Optimization

• Develop, implement, and enforce Standard Operating Procedures (SOPs) and work instructions.
• Identify bottlenecks and drive process improvements using Lean and Six Sigma methodologies.
• Standardize best practices across assembly and refurbishment operations.
• Implement automation and digital tools where applicable.

5. Cost Management & Productivity Improvement

• Drive cost optimization initiatives across assembly, refurbishment, and VA operations.
• Monitor operational cost performance and implement efficiency improvement plans.
• Improve labour productivity, resource utilization, and material efficiency.

6. Continuous Improvement & Operational Excellence

• Lead continuous improvement initiatives across production and refurbishment activities.
• Develop and implement corrective and preventive action plans.
• Promote innovation and best practice sharing.
• Benchmark industry standards and implement relevant improvements.

7. Reporting & Data Analytics

• Prepare and maintain operational dashboards, production reports, and performance metrics.
• Analyze data trends to support strategic decision-making.
• Provide regular updates to senior management on performance, risks, and improvement plans.

8. Risk Management & Problem Resolution

• Identify operational risks and develop mitigation strategies.
• Lead resolution of production disruptions and escalation management.
• Develop contingency planning for supply chain, manpower, and operational challenges.

9. Health, Safety & Environmental Compliance

• Ensure adherence to workplace health, safety, and environmental regulations.
• Conduct safety audits, risk assessments, and safety training programs.
• Promote a strong safety culture across shop floor operations.

Requirements

Desired Skills & Experience

Education

• Bachelor's Degree or Higher National Diploma in Engineering, Operations Management, Manufacturing, or related field.

Experience

• 3~5 years of experience in manufacturing, assembly line operations, refurbishment, or production management.
• Experience in consumer electronics, appliances, solar products, or related industries is preferred.
• Experience in managing multi-product assembly or refurbishment operations is an advantage.

Technical & Functional Skills

• Strong knowledge of assembly line operations and manufacturing processes.
• Experience in Lean Manufacturing, Six Sigma, or Continuous Improvement methodologies.
• Strong understanding of production planning, inventory control, and quality management systems.
• Experience with ERP systems, Jira, or production tracking tools.

Behavioral Competencies

• Strong leadership and people management skills.
• High ownership, accountability, and execution capability.
• Ability to perform in fast-paced and dynamic environments.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and stakeholder management skills.
• Strong organizational and time management capability.
• Passion for social enterprise, sustainability, and people development.
• Proven ability to drive cross-functional change initiatives.

Benefits

• Competitive Remuneration
• Medical Cover
• Pension Scheme