IT Support Senior Technician

Job Description

Arcadia is a technology company empowering energy innovators and consumers to fight the climate crisis. Our software and APIs are revolutionizing an industry held back by outdated systems and institutions by creating unprecedented access to the data and clean energy needed to make a decarbonized energy grid possible.

In 2014, Arcadia set out on its mission to break the fossil fuel monopoly and since then we have been knocking down the institutional barriers to unlock decarbonization. To date, we have connected hundreds of thousands of consumers and small businesses with high-quality clean energy options. Fast forward to today, and now, we're thinking even bigger. We have launched Arcadia Platform, an industry-defining SaaS platform that empowers developers and energy innovators to deliver their own custom, personalized energy experiences, accelerating the transformation of the industry from an analog energy system into a digitized information network.

Tackling one of the world's biggest challenges requires out-of-the-box thinking & diverse perspectives. We're building a team of individuals from different backgrounds, industries, & educational experiences. If you share our passion for ushering in the era of the clean electron, we look forward to learning what you would uniquely bring to Arcadia! Visit www.arcadia.com.

What we're looking for

We are seeking a resourceful and versatile Software Engineer to join the team to help bring our visions to life. The ideal candidate is a low-ego team player who approaches engineering problems and potential solutions with a unique, holistic, and long-term perspective, and is genuinely excited to build the software expanding renewable energy access to millions of households across the country. We're looking for an inquisitive problem-solver who possesses both grit and flexibility in the face of a rapidly changing regulatory landscape -- our work often involves implementing unconventional solutions and requires someone who's not afraid to explore new domains when previous methods fail, sort through minute details, or find non-engineering ways around a problem. This person must be comfortable with iterating towards a solution and collaborating closely with colleagues in Product, Design, Marketing, and Analytics along the way.

This role is based out of Chennai, India with a hybrid approach and is an exceptional opportunity for someone who relishes the chance to engage with cutting-edge technology, influence how our team builds and stays relevant, and work in a fast-paced environment with engineers on a high-morale, tightly knit team. Our engineering values are deeply ingrained in our culture-- you can read more about them here.

What you'll do

• Strong technical skills in Core Java with prior experience working in support or maintenance projects.
• Strong understanding of data structures
• Ability to work in kanban delivery model with good exposure to process
• Ensure best practices in coding and quality standards for delivery
• Worked on Kanban methodologies
• Taking full ownership of converting requirements into design, code, unit test, deployment and delivery of functionality as per agreed timelines
• Being a good team player with strong interpersonal skills
• Know-how of troubleshooting/debugging application and code to resolve any issues in the platform
• Being able to review other engineers work output and provide constructive feedback for the betterment of the solutions
• Self-starter and should be willing to plunge to the bottom of a business problem to resolve
• Understand business problems and translate them into technical solutions
• Articulate enough to explain the business problem in technical terms to the teams across the organization
• Exceptional communication and interpersonal skills
• Good academic qualification preferred
• Willingness to learn new technology like Python, Prompt Engineering.

Benefits

• Competitive compensation based on market standards.
• We are working on a hybrid model with remote first policy
• Apart from Fixed Base Salary potential candidates are eligible for following benefits
  • Flexible Leave Policy
  • Office is in the heart of the city in case you need to step in for any purpose.
  • Medical Insurance (1+5 Family Members)
  • We provide comprehensive coverage including accident policy and life Insurance.
  • Annual performance cycle
  • Quarterly team engagement activities and rewards & recognitions
  • L&D programs to foster professional growth
  • A supportive engineering culture that values diversity, empathy, teamwork, trust, and efficiency
  • Eliminating carbon footprints, eliminating carbon copies.

Here at Arcadia, we cultivate diversity, celebrate individuality, and believe unique perspectives are key to our collective success in creating a clean energy future. Arcadia is committed to equal employment opportunity regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, protected veteran status, or any status protected by applicable federal, state, or local law. While we are currently unable to consider candidates who will require visa sponsorship, we welcome applications from all qualified candidates eligible to work in India.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.