Regulatory & Compliance Manager

Job Description

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.
Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role

The Customer Markets Retail Regulation team at AGL deliver high quality outcomes for both our customers and the organisation by executing a best practice regulatory compliance framework. We’re looking to hire a Regulatory & Compliance Manager to lead a high performing team of regulatory compliance professionals who support the retail energy business, ensuring that we meet the retail energy regulatory requirements while maintaining excellence in customer service.

What you'll be doing

In a diverse and high impact role you will provide effective leadership, mentoring and coaching for your team, while offering a compelling strategic direction and a culture of high performance. You’ll also -

• Play an important part in engaging with regulators in response to investigations, while providing clear, pragmatic and actionable compliance advice.
• Deliver quality regulatory compliance reporting, and support for the investigation and remediation of compliance incidents.
• Monitor industry wide regulatory actions and provide applicable strategic advice.
• Collaborate and build relationships with business stakeholders to implement new regulatory obligations and expand into new markets.
• Deliver an established education program across our retail energy business to promote understanding of our regulatory obligations.

About you

You will ideally bring the following with you –

• Previous experience within a Compliance leadership role, or being able to demonstrate that you are ready to step up to this level.
• Experience within the retail energy industry and knowledge of relevant regulatory frameworks.
• Excellent project management and relationship building skills, with the ability to coordinate multiple stakeholders to deliver within tight timeframes.
• Ability to make decisions and drive outcomes in a fast-paced and sometimes ambiguous environment.

At AGL, we offer a wide range of benefits including

• Flexible working options, including hybrid work.
• Discounts on energy, telco and solar plans, as well as novated leasing and EV subscriptions.
• An additional week of “recharge leave” per year.
• The chance to play an active role in our DE&I initiatives.
• Access to AGL’s share purchase plan

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.
We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.