
Sr. Field Performance Technician
Sunrun
Company Overview
Sunrun
San Francisco, CA, USA
2007
Forretningsmodel
Vedvarende energi
Sunrun specialiserer sig i installation og finansiering af solenergisystemer til boliger. De tilbyder også energilagringsløsninger og vedligeholdelsestjenester for at maksimere effektiviteten af solenergi.
Deres indtægtsstrømme inkluderer salg af solenergisystemer, leasingaftaler og energilagringsløsninger. De tilbyder også abonnementstjenester, der giver kunderne mulighed for at betale for solenergi uden forudgående investering.
Lokationer & Geografi
Sunrun opererer primært i USA, med betydelig tilstedeværelse i stater som Californien, Arizona, Nevada, New Jersey og Massachusetts. De har også planer om at udvide deres tjenester til flere stater i fremtiden.
Virksomhedskultur
Sunruns mission er at gøre solenergi tilgængelig for alle og fremme bæredygtighed. De værdsætter innovation, kundetilfredshed og ansvarlighed i deres forretningspraksis.
Virksomheden fremmer et dynamisk og inkluderende arbejdsmiljø, hvor medarbejdere opfordres til at dele ideer og samarbejde. De prioriterer medarbejdernes trivsel og tilbyder fleksible arbejdsordninger.
Sunrun investerer i medarbejderudvikling gennem træningsprogrammer og karrieremuligheder. De tilbyder også mentorordninger for at støtte medarbejdere i deres professionelle vækst.
Aktiviteter & Projekter
Sunrun arbejder på flere innovative projekter, herunder udviklingen af avancerede energilagringssystemer og integration af solenergi med smart home-teknologier. De har også fokus på at udvide deres installationskapacitet.
Virksomheden investerer i forskning og udvikling for at forbedre effektiviteten af solenergisystemer. De har introduceret nye produkter, der gør det lettere for kunderne at adoptere solenergi.
Sunrun er engageret i bæredygtighed og arbejder aktivt på at reducere deres miljøpåvirkning. De implementerer grønne initiativer i deres drift og opfordrer kunderne til at vælge vedvarende energikilder.
Karrieremuligheder
Sunrun tilbyder typisk stillinger inden for salg, installation, ingeniørarbejde og kundeservice. De søger ofte efter talentfulde individer, der deler deres passion for vedvarende energi.
Medarbejdere hos Sunrun nyder godt af konkurrencedygtige lønninger, sundhedsforsikring, pensionsordninger og muligheder for fjernarbejde. De tilbyder også medarbejderfordele som rabatter på solenergisystemer.
Kontaktinformation
Sidst opdateret den 2025-04-22 | Rapporter et problem
Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.
Overview
The Field Performance Technicians are responsible for the management, scheduling, and completion of all service and warranty related work. The Field Service / Field Performance Technician must have the ability to work both independently and as a member of the Performance O&M team. This position will interact closely with the customers, Branch Manager, the Senior Electrical Foreman, Construction Supervisor and the centralized scheduling Field Service Team.
Essential Duties and Responsibilities
- Organize, lead, and maintain the warranty and service schedule.
- Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed
- Assist with training and development for Field Service Technicians and Field Communications Technicians.
- Lead regular meetings to align and train the local field service team on best practices
- Support the on-boarding and training of new members of the field performance team
- Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed
- Assist with other tasks including inspections and site audits when assigned
Education and Experience
- 1 - 3 years of previous field construction or solar experience required
- PV design or PV electrical experience is preferred
- High School diploma is required
License and Certification Requirements (include where appropriate)
- Must maintain a clean driving record with the ability to pass a driving background check. Must be 21 years of age and possess a valid driver’s license.
- Valid state or local Electrical Journeyman certification or license preferred. Depending on state requirements an Electrical Journeyman certification or license may be required
Skills and Competencies
- Knowledge of the NEC and applicable codes and standards
- Must be a motivated team player, looking to succeed
- Proven track record of excellent customer service
- Excellent verbal and written communication skills
- Excellent organizational and time management skills
- Strong computer skills
- Electrical/PV Installation Knowledge: Working knowledge of current NEC codes. Ability to interpret single line drawings and PV systems from roof to meter. Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate. Understands interconnection activities. Understands basic construction principles.
- Safety: Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely
- Customer Service: Ability to establish rapport, build relationships and loyalty with external and internal customers and coworkers, and remains tactful when communicating
- Results Driven: Proven ability to meet deadlines and key metrics. Works independently, as a team player, and drives results in a fast paced, team based environment. Must be willing to assist teammates and build strong relationships to achieve company and department goals
- Problem Solving: Solid logical decision making and troubleshooting skills with the ability to problem solve in a timely and effective manner. Exercises good judgment. Takes ownership of issues or questions and will escalate problems to the appropriate persons and follow up accordingly with the customer. Knows when to involve supervisors
Physical Demands
- Ability to transport materials and equipment to complete assigned job tasks (up to 50 pounds frequently and up to 100 pounds with assistance)
- Ability to work on rooftops with various angles and surfaces which requires frequent bending, twisting, squatting, climbing, kneeling, crawling, turning, standing, and balance
- Ability to climb ladders
- Ability to work in outdoor weather conditions including but not limited to: excessive noise, extreme heat, extreme cold, wet environment, and humidity
- Ability to frequently utilize hand functions requiring fine motor skills, including but not limited to: fine manipulation, grasping, and pinching
- Ability to work within the safe range of equipment such as ladders, fall protection harnesses and other personal protective equipment
- Ability to work and maintain balance on roofs and other areas of height
- Ability to work in the sun and possibly low light conditions
- Ability to walk on rafters, roof tiles, and roof shingles without damage
- Ability to distinguish colors such as red, black, yellow, white, green
- Ability to work in confined spaces such as attics, basements, and crawl spaces which requires kneeling and crouching
- Ability to hear verbal commands and warnings
- Ability to work with chemicals using appropriate protections
Disclaimer
This description indicates the general nature and level of the qualifications and duties required of employees in this job classification, as well as the essential functions a person must be able to perform to do this job. It is not designed to be a comprehensive inventory of all duties and qualifications required of employees assigned to this job.
Sunrun Inc. and its subsidiaries are equal opportunity employers and make employment decisions on the basis of merit and business need. We hire without consideration to race, color, religion, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
Få jobvarsler
Få påmindelser om jobs inden for Solenergi i Petaluma, Californien, USA
Om rollen
31. august 2025
Fuldtid
Virksomhed
1. september 2025
På stedet
- Petaluma, Californien, USA
1 - 3 years of previous field construction or solar experience required
UTC-07:00
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