Control Center Operator - Level 1

Job Description

The O&M Control Center Operator - Level 1 will be responsible for ensuring all sites comply with North America Electric Reliability Corporation (NERC) standards, to maintain the reliability of the Bulk Electric System. The Level I OCC Operator will also be responsible for monitoring the performance of, and dispatching technicians for all projects operated by SOLV Energy's O&M team.

Position Responsibilities and Duties

• Recognize safety as the number one priority in operations
• Perform or support switching operations as directed, safely and without negative impact to personnel or equipment
• Maintain compliance with SOLV Energy's Internal Compliance Program (ICP)
• Apply policies and procedures to ensure assets are meeting contractual/NERC obligations and maximum availability
• Accurately and thoroughly document activities associated with planned or forced outages
• Complete all required training associated with the operation of NERC-registered generators
• Provide timely, accurate, and detailed communications logs to internal and external customers
• Maintain situational awareness of real-time OCC operations
• Monitor data integrity of generating assets
• Monitor generating assets' performance through real-time and historical analytical tools
• Communicate with onsite technicians to evaluate alarms and irregularities to plan or take corrective action
• Utilize multiple SCADA applications to control generating assets
• Provide administrative support through ticketing systems
• Properly respond to alarms and requests received by the OCC
• Track issues to facilitate timely resolution
• Use experience to improve OCC workflows, processes, and training documents
• Maintain flexibility in shift assignments due to 24/7 operations

Objectives or Goals to Measure Performance

• Adherence to SOLV Energy's policies and procedures
• Working within SOLV Energy's business processes
• Contributing to an efficient working environment
• Accuracy, quality, and timeliness of completed tasks
• Customer/Client Satisfaction
• Timeliness in responding to system and training needs
• Effective coordination of O&M projects with client priorities
• Improved personal growth and education

Minimum Skills or Experience Requirements

• High School Diploma or equivalent
• Previous control center experience preferred
• Ability to comprehend and communicate technical explanations
• Written and verbal English fluency
• Customer service and interpersonal skills
• Ability to work within a team to analyze, troubleshoot, and resolve issues in real-time
• Ability to prioritize problems independently
• Analytical and quantitative skills
• Ability to understand safety principles to support safe work on equipment
• Computer literacy with data analysis, modeling, and reporting
• Proficiency in MS Office applications
• Strong organizational skills
• Type 40 GWAM
• Phone communication skills
• Strong ability to multi-task
• Attention to detail
• Ability to follow written procedures

Benefits

Employees (and their families) are eligible for medical, dental, vision, basic life and disability insurance. Employees can enroll in our company's 401(k) plan and are provided vacation, sick and holiday pay.

Compensation Range

$27.00 - $29.00

Pay Rate Type

Hourly