Supply Chain Specialist

Job Description

At OVO, we understand that a one size fits all approach doesn't work for everyone. That's why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You'll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the team you'll be joining plays a gigantic role in making that happen. Here's how:

OVO is getting the UK ready for a greener, fairer future. Not only is OVO bringing low carbon tech into homes, it's finding smart ways to cut costs for customers. Behind all this work is Plan Zero: the bold strategy, which sets out how OVO will become a true net zero business by 2035. You'll be working within Customer Fulfilment, as part of our Supply Chain team, helping reduce costs, to improve operational efficiency across our business processes and supporting the flow of goods to our engineers.

This role in a nutshell

Supply Chain is the backbone of our Customer Fulfilment Team. Providing stock to circa.650 engineers across Great Britain, every day, is no mean feat.

Being a Supply Chain Specialist puts you right at the heart of this critical operation and plays an essential role in our Customer Fulfilment Team.

Collaboration, communication, data mindset, and competence are essential for building a robust and efficient Supply Chain.

All of our work needs to be accurate, valid & consistent. The ability to think outside of the box is paramount and all of this helps with key decision-making and drives improved relationships with our engineers, suppliers and key stakeholders.

Your key outcomes will be

• Analyse & maintain data to assess performance, identify areas for improvement and develop insights.
• To lead on projects with a cost awareness approach, identifying and delivering ways to continually improve efficiency and effectiveness.
• Monitor stock availability, delivery times, taking remedial action as and when necessary. Ensure that all discrepancies are correctly recorded and that appropriate corrective action is taken.
• Drill into different product types to identify trends and opportunities for cost reductions.
• Review and analyse returned (e.g. high value) data, while developing corresponding action plans to reduce and eliminate causes and/or cost and drive up reliability.
• Partner with Supply Chain Development Manager in the communication of stock spend and Quality Assurance policies and procedures: you'll keep an eye on compliance to prevent fraud and mis-use of company property.
• Reviewing, monitoring & reporting engineer ordering behaviours.
• Ensure processes are aligned, that best practice is shared and issues are escalated to the Supply Chain Development Manager.
• Support the communication with the field of stock changes or challenges.
• Respond to ad hoc requests for data and reporting relating to all stock from internal or external teams.
• Support the Supply Chain Development Manager in all aspects of day-to-day operations ensuring supply chain business results are achieved.
• Support OVO's sustainability goals through ethical and environmentally responsible sourcing and distribution.
• Support and provide cover for team members in times of absence.

You'll be a successful Supply Chain Specialist here at OVO if you...

• Proven experience of supply chain and operations experience with the ability to demonstrate an understanding of supply chain and logistics concepts and theories.
• Use sound judgement to evaluate options, anticipate the impact of decisions and balance multiple factors to identify and implement the best solution.
• Demonstrates the ability to own and drive projects to successful completion, ensuring delivery of key outcomes by combining personal ownership with empowering others to achieve shared goals.
• Commercial Acumen - experience of identifying value in the processes that you operate and working to deliver that value.
• Advanced Excel & Google sheet skills, including ability to report in a succinct way against large volumes data.
• Are a natural problem-solver who enjoys making complex data easy to work with for others.
• Are able to deliver deep meaningful insight.
• Experience of working within budget parameters.
• Strong communication skills with the ability to "keep it simple" and provide clear and concise information.
• An understanding of the smart metering industry would be advantageous.
• Are able to pick up new processes, systems and ways of working quickly and effectively.
• Possess great organisational skills and are able to manage multiple tasks at one time.
• Exceptional attention to detail.

Let's talk about what's in it for you

We'll pay you between ??31,720 and ??41,870, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You'll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal.

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO...and there's flex pay. We'll give you 9% Flex Pay on top of your salary - 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here's a taster of what's on offer:

For starters, you'll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home
Get up to ??400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other's experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We'd be thrilled if you tick off all our boxes, yet we also believe it's just as important we tick off all of yours. And if you think you have most of what we're looking for but not every single thing, go ahead and hit apply. We'd still love to hear from you!

If you have any additional requirements, there's a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible.