Field Service Supervisor

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

Role Overview for Field Service Supervisor

The Field Service Supervisor will be an integral part of the service team with the main responsibility to lead the Senior Service and Service Technicians, enabling the team to commission and complete preventative and corrective maintenance of CSI Energy Storage's Solbank Storage Power Block (SPB). The individual will also be responsible for completing obligations under Long Term Service Agreements (LTSA's) for Battery Energy Storage System (BESS) projects. The successful candidate must be able to travel and complete tasks at various project sites throughout the US region. Experience with BESS or renewable power generation equipment in a service environment is required.

Whilst you're working in services, your work will directly impact our mission to create a cleaner, brighter future. We're looking for someone who's ready to roll up their sleeves, share their ideas, and make a real difference-every single day.

What You'll Be Doing as a Field Service Supervisor

• Assign tasks to Senior Service and Service Technicians.
• Support the Senior Service and Service Technicians during daily/weekly tasks.
• Coordinate Senior Service and Service Technicians to attend sites to complete tasks as necessary.
• Commission CSI Energy Storage's Solbank Storage Power Block.
• Perform preventative and corrective maintenance of SPBs to adhere to warranty requirements.
• Fulfill obligations for BESS equipment under LTSA's, which may include:
  • Energy Storage Cabinets (ESC's)
  • Power Conversion Stations (PCS)
  • Ring Main Units (RMU's) / Switchgear
  • Transformers
  • SCADA and networking devices
• Provide onsite diagnostic, troubleshooting, and hands-on support to maintain equipment and achieve availability and capacity guarantees.
• Oversee and supervise subcontractors on site where required.
• Assist in developing standard operating procedures and processes.
• Complete work order documentation in a timely manner.
• Ensure inventory of spare parts is accurate.
• Perform proper LOTO and switching procedures as required.
• Support client training during commissioning.
• Adhere to all health and safety rules and policies.
• Complete other duties and projects as assigned.

What It's Like to Work Here

At e-STORAGE, you're more than just an employee-you're part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn't just the right thing to do-it's the secret to our success. Here, you'll find:

• Integrity: We do what's right, always.
• Innovation: We encourage fresh thinking and bold ideas.
• Quality: We take pride in delivering excellence, every time.
• Customer Focus: We listen, we care, and we deliver.
• Sustainability: We're passionate about protecting our planet for future generations.

Why You'll Love Working With Us

• Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience.
• Work on projects that matter-helping to build a cleaner, greener world.
• Thrive in a supportive, collaborative environment where your growth is our priority.
• Enjoy a competitive salary and a generous benefits package.

Want To Join? Here Is What We Are Looking For

• Minimum 2 years in a Team Leader/Supervisor role.
• Qualified Electrical Technician.
• Minimum 5+ years of relevant work experience in a service environment, preferably in renewable energy.
• Construction Skills Certification Scheme will be beneficial.
• Previous training and knowledge of inverters.
• Knowledge of BESS equipment preferred.
• SCADA experience will be beneficial.
• Knowledge of general and national codes, medium voltage power systems, and Energy Storage system applications is an asset.
• Excellent verbal and written communication skills.
• Demonstrated proficiency using MS Office Applications (Word, Excel).
• Previous experience with a CMMS software program preferred.
• Must possess a valid driver's license with a clean driving record.
• First Aid Trained will be beneficial.
• Must be able to travel to regional locations as needed.
• Ability to function successfully both independently and within a team.
• Demonstrated professional appearance and conduct.

Your Rewards

We offer a competitive salary, performance bonuses, and a comprehensive benefits package-including health coverage, retirement plans, paid time off, and more.