Process & Data Analyst (Business Analyst)

Job Description

Elia Grid International (EGI) is a global power systems consultancy driving innovation and excellence across the global energy sector. Building on the expertise of Elia Group (Belgium) and 50Hertz (Germany), EGI delivers strategic, technical, and regulatory advisory services to tackle complex challenges of the energy transition.

With offices in Belgium, Germany, the UAE, Saudi Arabia, Malaysia, Canada, and the USA, EGI partners with clients across the globe to deliver high-impact projects in power system planning, smart grids design & digitalization, asset management, HVDC, FACTS, and renewable integration.

As we continue to scale up and expand internationally, our ambition is to become a global leader in power systems consultancy, helping build resilient and sustainable energy systems worldwide.

Your function

The Process & Data Analyst - Operations & Business Performance supports Elia Grid International's operational excellence and performance management by structuring business processes, enabling digital and AI-driven tools, and delivering actionable analytics.
Reporting to the Analytics & Data Governance Officer, the role acts as a bridge between business stakeholders (solution owners and consultants), digital solutions, data, and emerging AI capabilities, ensuring that operational processes are well defined, consistently applied, and continuously improved.

The Business Analyst contributes to the successful implementation and integration of enterprise digital tools (ERP, PSA, CRM, and AI-enabled solutions), develops business dashboards to support management decision‑making, and plays a key role in maintaining EGI's ISO 9001 quality management system. Through a strong focus on data, process quality, and intelligent automation, the role enables transparency, efficiency, and scalable consulting and management operations.

Typical activities involve (but are not limited to)

1. Business Process Management & Documentation

• Model, document, and maintain end-to-end business processes across operations, project delivery, customer relations, finance, and corporate support functions.
• Ensure process documentation is aligned with actual business practices and remains up to date.
• Identify process inefficiencies and automation opportunities, including the use of AI where relevant.
• Contribute to the standardisation and continuous improvement of operational workflows.

2. Digital, Data & AI Enablement

• Support the business implementation and continuous improvement of digital tools such as ERP, PSA, CRM, and AI-enabled solutions supporting management and consulting operations.
• More specifically, support the implementation of SAP Public Cloud as new ERP
• Translate business needs into functional requirements, user stories, and process specifications for digital and AI-driven use cases.
• Support the identification and implementation of AI use cases (e.g. reporting automation, forecasting support, decision support, knowledge management).
• Coordinate with IT, analytics, and external partners to ensure solutions are well integrated, secure, and fit for purpose.
• Support user adoption through documentation, training materials, and process guidance.

3. Business Performance, Dashboards & Analytics

• Design, develop, and maintain dashboards and analytical reports, potentially enhanced by AI-based insights, to support management decision-making.
• Compute, analyse, and validate performance indicators related to operations, projects, resources, financials, and quality.
• Work closely with managers to refine KPIs, data definitions, and analytical models.
• Ensure consistency, traceability, and reliability of analytics in line with data governance principles.

4. Quality Management System & ISO 9001

• Actively contribute to and support the ISO 9001 Quality Management System.
• Maintain quality documentation, process descriptions, and evidence, including those related to digital and AI-supported processes.
• Support internal and external audits, corrective actions, and continuous improvement initiatives.
• Promote a process-driven, data- and quality-oriented culture.

5. Stakeholder Collaboration & Governance

• Act as a liaison between business teams, analytics, data governance, and digital transformation initiatives.
• Support transversal initiatives aimed at improving operational efficiency through data, digitalisation, and AI.
• Prepare structured analyses, documentation, and materials for management and governance bodies.

Your profile

• Master's degree in Business Administration, Information Systems, Data Analytics, or a related field.
• 5+ years of experience in business analysis, operations analysis, or a similar role in a consulting, engineering, or project-driven environment.
• Strong experience in business process modelling and documentation.
• Hands-on experience supporting the implementation or use of ERP, PSA, CRM, or similar enterprise systems.
• Experience with business intelligence, dashboards, and performance analytics (Power BI or equivalent).
• Exposure to or strong interest in AI-enabled business solutions (e.g. automation, decision support, advanced analytics) is an asset.
• Familiarity with ISO 9001 or quality management systems is a strong advantage.
• Strong analytical, structured, and problem-solving skills, with the ability to translate business needs into practical solutions.
• Excellent communication skills and ability to work across functions and levels.
• Fluent in English
• Knowledge of French, Dutch, and/or German is a strong asset

What we offer

• Permanent contract;
• Attractive salary package and an extensive array of fringe benefits;
• Exciting, professional and international environment in a fast-growing company;
• Unique training, personal development and growth opportunities.

At EGI, we value diversity and inclusion. We are firmly committed to promoting gender equality in all aspects of our organisation, from recruitment to professional development. We believe that diverse teams are more creative, innovative, and high-performing. Join us to contribute to an environment where everyone has equal opportunities for growth and fulfilment.

Choose EGI and help us guide the worldwide power sector toward a future of clean, sustainable energy, smarter, more flexible grids, decentralised production, and HVDC systems spanning seas and land to interconnect countries, regions, and different energy markets for the benefit of generations to come.

Location

Brussels - close to the Central Station

Mobility required for this role

Want to know more about us?

Check our website and our LinkedIn page for last news and updates.