Agreement Manager (m/w/d)

Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 79 GW of power plant capacity and more than 130 energy storage installations in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

Key Responsibilities

• Lead the execution and delivery of contracts, ensuring compliance with contractual obligations, timelines, and customer satisfaction targets.
• Manage and develop contract delivery teams, including planning, performance monitoring, coaching, and capability building.
• Drive effective planning and resource allocation, ensuring optimal prioritization of tasks.
• Build and maintain strong customer and stakeholder relationships, ensuring alignment and transparent communication.
• Identify opportunities for additional sales and value creation within existing customer contracts.
• Monitor contract performance, proactively identifying risks and improvement opportunities.
• Ensure timely issue resolution in line with Service Level Agreements (SLAs).
• Promote continuous improvement and best practices in contract delivery and management.
• Foster a collaborative, customer-centric team culture.

Role Expectations

Business Impact: Manage contract delivery within a defined operational scope or mid-sized contracts, ensuring achievement of key performance objectives.

Knowledge & Experience: Strong understanding of contract delivery and power plant operations.

Innovation & Improvement: Apply established processes while contributing ideas to improve operational efficiency.

Leadership: Lead, organize, and allocate resources effectively to ensure delivery commitments are met.

Stakeholder Management: Build and maintain strong internal and external networks, actively incorporating feedback.

Requirements

• Bachelor's degree in Electrical or Mechanical Engineering.
• Additional qualification in Business Management is an advantage.
• 12+ years of experience, including minimum 5 years in a managerial role in power plant O&M.
• Proven experience in customer relationship and contract management.
• Strong understanding of financial and commercial terms.
• Prior experience in Wärtsilä Engine Power Plant operations (managerial capacity preferred).
• Fluency in English and French is mandatory.

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.