Koordinator (m/w/d) für den Außendienstbetrieb

We are always on the lookout for a talent with a growth mindset - are you the one?

We are looking for a Field Service Operations Coordinator. The location for this position is Budapest, Hungary. We offer a possibility to hybrid work.

Your role and responsibilities

• Plans and coordinates field service operations, ensuring alignment with customer requirements and established service standards.
• Serves as the primary liaison between field service teams, customers, and external stakeholders, fostering effective communication and shared understanding across all parties.
• Oversees field service activities to ensure strict adherence to safety protocols, service standards, operational processes, and customer-specific policies and regulations.
• Provides guidance and support in resolving technical and operational challenges, enabling field service personnel to deliver efficient and effective solutions.
• Drives continuous improvement initiatives by identifying opportunities and implementing enhancements to field service processes.
• Maintains comprehensive and accurate documentation of field service operations, including resource allocation, service timelines, and customer feedback.

Requirements for the position

• Degree in Engineering is a plus
• Knowledge of SAP, CRM (purchasing, mobility, FS & Sales).
• Excellent communication skills in both Hungarian and English (written and verbal).
• Proficiency in technical communication, ensuring clarity in complex technical matters.
• Strong administrative and organizational skills to manage workflows efficiently.
• Solid contractual knowledge and understanding of service agreements.
• Strong customer focus with the ability to deliver effective solutions across installation, operation, maintenance, and repair processes.
• Proven teamwork and collaboration abilities in multicultural environments.
• Cost awareness and effectiveness, ensuring resource optimization.
• Familiarity with Quality, Safety & Environmental standards and compliance requirements.
• Competence in Health & Safety follow-up and internal process adherence.
• Ability to monitor and follow up on competence and skill development within internal frameworks.
• Valid driving license.

Why you and us?

You are valued - as your true self. At Wärtsilä YOU matter. We value diversity and are committed in supporting inclusive work community.

Your growth is supported. We believe in continuous learning & teamwork. Wärtsilian community has your back when it comes to development opportunities - so you can develop beyond your potential.

You get to make a difference. Innovation and sustainability are important for us. Every day, we - Wärtsilians - put our hearts and minds into enabling sustainable societies through innovation in technology and services into reality.

Contact & next steps

Please submit your application before the application deadline 15/07/2026 through our Careers portal. Applications through email will not be considered. After submitting your application, you will receive a confirmation email.

In case of any questions regarding the position, reach out to:

Serkan Toplak Operations Manager, Europe +905395531516 [email protected]

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

Please note that according to Wärtsilä policy, voluntary consent for a security check may be required from candidates being considered for this position, depending on the applicable country.