Operations Specialist

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

Please note - this role is predominately remote-based, but does require in-office activity ~ Candidates must live within a reasonable distance of Allentown, PA.

We are looking for a talented individual to join our team as an Operations Specialist! Operations support staff ensure smooth delivery of projects and programs, both internally and externally, while adhering to program, practice, and operations guidelines. Operations support staff roles often encompass multiple areas including; data management, metrics and reporting, team facilitation and coordination, and process definition and improvement. These roles tend to be more internal-facing than client-facing, although people in operations roles will often have direct client, customer, or trade ally communication and contact.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this exciting career opportunity, you're a great fit if you can...

• Provide day-to-day operational support for program activities, including communications, coordination, and documentation.
• Manage and process incoming customer applications from initial intake through final completion, ensuring accuracy, completeness, and adherence to program requirements.
• Navigate established program workflows, policies, and operational procedures to ensure consistent and compliant program delivery.
• Review and interpret existing data reports and derive actionable insights and process improvements to operations leadership, as appropriate.
• Assist with recurring and ad-hoc data collection efforts to support internal analysis, audits, and performance tracking.

In this exciting career opportunity, you will have...

• 3-6 years of relevant industry experience.
• Bachelor's degree preferred or equivalent work experience.
• Proficiency with Microsoft Office required, particularly Excel.
• Strong attention to detail and ability to manage multiple tasks simultaneously.
• Ability to work independently while collaborating effectively with cross-functional teams.
• Excellent written and verbal communication skills.
• Process-oriented thinking with a focus on continuous improvement.

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

$48,800.00 - $66,300.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.