Product Customization Specialist
Landis+Gyr
Company Overview
Landis+Gyr Group AG
Cham, Zug, Switzerland
1896
Approximately 6,300 employees (as of FY 2024) and a revenue of 1.7 billion USD in fiscal year 2024 (Source: landisgyr.eu)
What They Do
Landis+Gyr specializes in intelligent metering and grid management solutions for utility companies in the fields of electricity, gas, water, and district cooling. The company offers a wide range of products, including advanced electricity meters, sensors, software, analytics, and communication networks that enable utilities to monitor consumption and support smart grids. With over 300 million installed meters and more than 1,000 smart metering solutions worldwide, including AMI (Advanced Metering Infrastructure) systems, Landis+Gyr has taken a leading role in the energy supply sector (Source: wikipedia.org). The target customers are approximately 3,500 utility companies worldwide operating in various markets, including Australia, China, India, and Brazil, with products aimed at residential, commercial, and industrial customers.
Projects & Track Record
Landis+Gyr has implemented significant solutions in various projects, including communication networks for 27 million metering points in Japan and the largest advanced metering infrastructure project in South America, conducted in Brazil. Since 2007, the company has supplied the Middle East with highly accurate electronic meters for transmission and district cooling. With a global presence in over 30 countries, Landis+Gyr has key offices in Cham/Zug, Switzerland, Lenexa, USA, Sydney, Australia, Manchester and Dunfermline, UK, as well as in Tokyo, Japan (Source: energydigital.com). The customer base includes utility companies in Australia, China, India, Brazil, Israel, Belgium, and Switzerland, and the company has made significant acquisitions in the past to strengthen its market position.
Recent Developments
In fiscal year 2023, Landis+Gyr achieved a record revenue of 1,963 million USD, representing a growth of 15.6% in constant currencies. The revenue increase was driven by a pent-up demand of 120 million USD. For fiscal year 2024, a revenue of 1.7 billion USD was reported, while the employee count decreased to 6,300. The company focused on restoring the supply chain and executing the order backlog, without announcing any major acquisitions or mergers in the past two years (Source: investors.landisgyr.com). Milestones include surpassing the revenue threshold of 1 billion USD in the Americas region in fiscal year 2023.
Working There
Landis+Gyr employs around 6,300 employees distributed across various areas, including 58% in operations, 19% in research and development, and 23% in sales and administration. The main hiring locations are the regional headquarters and production sites in Cham/Zug, Switzerland; Lenexa, USA; Sydney, Australia; Manchester/Dunfermline, UK; and Tokyo, Japan. The corporate culture is characterized by innovation and global expansion, with the company also focusing on efficiency and customer trust in recent years (Source: landisgyr.com).
Last updated on Feb 23, 2026 | Report an issue
The Product Customization Specialist is responsible for entering customer specifications for all metering products and other system products as applicable. Interfaces with customers, distributors, agents, deployment teams and managed service programs to establish customer specific requirements and translate them into the manufacturing process. This role is a highly technical role which requires the ability to translate complex information into easy-to-understand information.
Responsibilities
- Completes set up of all order elements specific to the registration, program, and specification necessary to produce the product. 30%
- Works with applicable internal or external customers on configurations that require further clarification for completing the set-up process, catalog number or manufacturing of items for meet previous commitments. 30%
- Interface with Customer Delivery Team on prioritizing new order set up and customer requested changes specific to the manufactured products such as but not limited to programs, utility contacts, custom labels. 15%
- Leads special projects including mass transition, NPI, Obsolescence, Return, brand new customer setups. 10%
- Creates meter setups, design nameplates, carton labels and any other custom labels for customer approval, creates data test files that are compliant with customer specifications. 5%
- Changes product specification as requested, maintain consistency, and properly documented. 5%
- To participate in lean, green belt projects, other necessary task determinated by the Sr Supervisor, Product Customization. 5%
Accountabilities
- Decision-Making Ability & Impact: Limited decision-making with low impact
Skills
- High standard quality of work and service
- Critical thinking
- Trusted partner
- Ability to influence positively without direct authority
- Strong team-building skills
- Ability to lead dynamically cross functional work teams to respond to business needs
Education and Experience
- Professional Bachelor degree
- Direct customer service experience (preferred)
- +3 years' experience working in Manufacturing plant
- +1 year in manufacturing support (preferred)
If you have the drive and enthusiasm to accept this challenge and to work in a very dynamic, cross functional and international environment, we are looking forward to meeting you. Click apply now.
Apply now
Job expired?Please let Landis+Gyr know you found this job on Rejobs. It helps us grow and get more people working in renewable energy.
Apply now
Job expired?Please let Landis+Gyr know you found this job on Rejobs. It helps us grow and get more people working in renewable energy.
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About the role
June 5, 2026
Full time
Company
- Reynosa, Tamps., Mexico
3+ years in manufacturing
UTC-06:00
