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Engineer Technical Support Utility, Power Electronics (m/w/d)

Join a talented team at Canadian Solar in a Technical Support role in solar product and energy storage. Remote work from Slovakia, Czech Republic, or Poland.

Canadian Solar
Canadian Solar
Munchen, Germany  UTC+01:00   Remote   Full Time   1001-5000   3 days ago

In this role, you will be part of a talented team consisting of engineers who offer in-house advise and support to their colleagues as well as premium service towards our customers.

This position will make use of knowledge and skillsets of solar product and energy storage experience to provide technical support and engage technical sales activities for Canadian Solar residential energy storage and inverter system. It will be a direct communication link with salesmen, customers, product management and headquarter personnel abroad to assist with needs and support as defined below

Main Tasks

Sales Support

  • Technical Sales support and 1st level contact for sales for technical or contract related questions
  • Visit customers together with sales managers and conduct product presentations, customer training sessions, webinars and customer events
  • PV project design and proposal support
  • Close collaboration with Product Management and Customer Service in EU and with HQ teams
  • Be the experts in usage and analysis of PVSyst and other PV simulation tools supporting Residential, C&I and Utility scale Solar and Storage designs and production analysis
  • Define, clarify and optimize technical terms within the contract negotiation in alignment with sales
  • Create trusted professional relationships with customers, Sales Managers and technical stakeholders in the market
  • Support Utility scale projects from technical side EMEA wide

Product launch and ready-for-sales support

  • Development of technical sales tools and/or demonstration kit in collaboration with Product Management
  • Development of Technical sales documentation in collaboration with Product Management
  • Develop product training materials for customer and their potential end customers, including home owners and installers in collaboration with Product Management
  • Hands-on technical with system design, installation and commissioning of CSI based PV+Storage system. Will need to support customer system design and installation questions pre-sale
  • Advocate of customer needs and requirements
  • Follow codes and certifications as they develop; analyze their impact on the market and specific products; make recommendations to management on how to leverage these developments to CSI’s benefit

Competencies

  • Strong organization and planning skills
  • Negotiation and customer orientation
  • Teamwork, communication and intercultural skills
  • Resilience and excellent problem-solving skills

Languages

  • Fluent in English
  • Fluent in Czech an/or Slovak
  • Any other language e.g. Polish, Romanian are a plus

Location

  • Remote work from Slovakia, Czech Republic or Poland

Your backpack is filled with

  • Bachelor’s degree in Electrical Engineering or comparable; Master’s degree is a plus
  • Minimum 3 years of experience in sales engineering, technical sales, or product management, ideally in the energy storage sector within the Utility PV industry
  • Installation experience with PV module and battery storage system is a strong plus
  • Excellent technical aptitude and ability to quickly learn detailed information about the existing product portfolio and to communicate and answer technical and product related questions and topics
  • Understanding and application of financial product calculation – product cost and product sales price definition, analysis and recommendation
  • Convincingly and effectively communicate with customers, installer, homeowners, Residential PV integrators, industry working groups and regulatory authorities
  • Valid driver license, required

What We Offer

The atmosphere: A modern work environment, brimming with positive energy, healthy growth, and diverse teams
Additional benefits: Attractive salary package, including company benefits such as jobrad, subsidies for childcare and more
Balance: Hybrid work (working from home/at the office), flexible hours, and 28 days of vacation, as well as days off for special occasions
Prospects: Individual professional development programs, training, and workshops
Opportunities to influence the way we work: The freedom to contribute your own ideas and play a key role in shaping the future of our company
Sustainability: Efforts include our zero waste office program, systematic recycling, bee keeping, planting trees and regular beach clean-ups
Our rationale: Solar energy as a sustainable energy source, enabling the world to switch to clean, renewable energy

Contact

Canadian Solar EMEA GmbH
Human Resources
Radlkofer Straße 2, 81373, München, Germany

Email: careers-europe@csisolar.com

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About the role

Jul 10, 2024

Full Time

Company

Jan 09, 2025

Remote

Canadian Solar

Munchen, Germany

Mid-Senior

UTC+01:00

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