Energy Efficiency Supervisor

At PosiGen, we are passionate about providing money saving solar energy and energy efficiency solutions for people of all income levels. We are seeking an equally passionate Energy Efficiency Supervisor to help further our mission through excellent craftsmanship, customer service, and a team-focused approach. The Energy Efficiency Supervisor is responsible for the oversight of the Energy Efficiency Program, either in its entirety or as a subset, dependent upon the market size and company requirements. This position will require an individual to think on their feet, maintain great communication with the Operations team and subcontractors, and have an overarching desire to remain informed of incentive availability and program changes.

Essential Job Functions

• Oversee the daily operations of the Energy Efficiency program, or identified subset of the Energy Efficiency program.
• Coordinates all activities involving subcontractors for project work. Identifies and cultivates new and existing relationships with specialty partners. Approves subcontractor agreements, scheduling of installations, compliance with oversight and invoicing payment for work performed.
• Develop and implement Standard Operating Procedures to ensure proper training and supervision of program administrative team and subcontractor documentation, and CRM workflow processes.
• Accomplish energy efficiency results by communicating and monitoring subcontractor expectations; develop and coordinate policies, procedures, and productivity standards.
• Instruct the Project Management team to maintain EE pipeline and ensure increased speed of addresses through the process while maintaining accurate reporting on stages throughout the pipeline.
• Ensure salesforce (CRM) has efficient workflow in place and assist in the resolution when not working properly.
• Accomplish financial objectives by ensuring that forecasted requirements are met and initiating corrective actions when they are not met.
• Maintain quality service by enforcing quality and customer service standards; analyze and resolve quality and customer service problems; identify trends; recommend system improvements.
• Identify opportunities to better serve customers through the delivery of EE work.
• Supervise and assist with the daily verification, review and approvals of EE Assessment/Upgrades projects.
• Assist with Account Management and Project Management questions and concerns as needed.
• Ensure proper processing of On-hold and Cancel letters by Project Management.
• Locate, develop and maintain contractor relationships, which will include invoice approval, quality enforcement, process implementation and change.
• Navigate through different incentive programs and develop efficient process around company business model.

Education/Experience

• Experience in residential construction and knowledge of energy efficiency programs, solutions and best practices.
• College degree preferred.
• BPI and HERS certifications preferred.
• Proficiency with Google Workspace preferred.
• Experience and comfort level working on roofs and in confined spaces such as attics
• Must possess a current and valid state driver’s license and a clean driving record.
• Travel to Plymouth Meeting, PA office required.