Sales Operations Analyst

Job Description

As part of the Ascend Team, you will provide consultative support to Ascend’s clients who use our services for siting, valuation, and operation of battery energy storage projects throughout the United States. We are seeking talented individuals with a serious commitment to client services, marketing, and analytics within the energy and power market environment.

Job Responsibilities

• CRM management and sales process optimization
  • Manage, alter, and track records within Ascend’s Salesforce environment
  • Aid team members in the quote-to-cash pipeline
  • Data Analysis - Collect, analyze, and interpret sales data to identify trends, opportunities, and areas of improvement
  • Improve efficiencies in sales process, and build KPI tracking dashboards
• Coordinate and manage contract terms between internal commercial and technical groups
  • Optimize internal project workflows
  • Perform basic quantitative analysis within a collaborative environment
  • Track the status and progress of projects spanning multiple teams
• Provide sales and software support to clients across the development, IPP, and utility energy space
  • Field and respond to daily questions and requests regarding software functionality & project requests
  • Understand, assemble, and index supporting documentation
  • Assist in assimilating complex information into readily understood reports and presentations
  • Provide web-based software training and guidance

Required Skills & Knowledge

• Technical skills – proficiency in data analysis tools (Excel), and CRM platforms (Salesforce) with a strong plus for prior admin experience
• Organizational skills and attention to detail in data accuracy and reporting
• Excellent verbal and written communication skills
• Customer service oriented
• Passion for renewable energy and supporting the energy transition
• Microsoft Office Suite: Excel, Word, PowerPoint
• Strong interpersonal skills, teamwork skills, and work ethic
• Ability to prioritize multiple assignments and problem solve with minimal supervision
• Well-developed quantitative analytical skills
• Demonstrated interest in the technical, economic, and policy aspects of energy
• Aptitude to learn/ speak intelligibly on a broad level about the technical side of the power industry

Education & Experience

• Bachelor’s degree and exemplary academic background
• Salesforce (2-3 years preferred)
• Demonstrated interest in economics or STEM studies
• Project management experience (preferred; could be academic or volunteer)
• Client Facing/Customer Service experience a strong plus (1+ year preferred)

Compensation ($70,000 - $95,000)

Negotiable based on qualifications and experience. Ascend highly values our employees and often pays above industry average.

We offer flexible work hours in a relaxed environment with opportunities for advancement and excellent benefits, including medical, dental, vision, short- and long-term disability, parental leave, dependent care spending account, and a 401k plan.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Ascend Analytics is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information or other applicable legally protected characteristics.

Ascend Analytics is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at [email protected]