Product Manager (m/w/d)

Help us use technology to make a big green dent in the universe!

Kraken powers some of the most innovative global developments in energy.

We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone.

It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future.

KrakenFlex

The energy industry is undergoing the largest transformation since industrialisation at an unprecedented rate of change and we are positioning ourselves to be at the heart of that change.

Our aim is to be the leading global provider of solutions that enable customers to release £30bn of value per annum from distributed energy resources (DERs). We are building a Software as a Service (SaaS) subscription business with a global addressable market of £2.4 billion per annum, by digitally connecting hundreds of thousands of DERs with energy markets.

We have already attained a market leading position and KrakenFlex is a recognised thought leader and innovator in the industry. Our efforts have not gone unnoticed and we are pleased to announce that we now have the full support and backing of Octopus Energy, an award-winning UK energy supplier who share our passion and values.

As we grow our business in Texas and the USA, we’re looking for a Product Manager to help evolve our product for the US market and deliver value to our US customers.

Working alongside our software teams, the wider region team, & the Global Product team, you will be accountable for enhancing our product strategy and delivering end-to-end the right products.

What you'll do

• Work with customers and other parts of the business (Sales, Account Management, Global Product) to understand and shape requirements to feed into the product backlog and longer term roadmap.
• In collaboration with the development team, write user stories, high level user journey and business process flow charts and conduct ongoing user acceptance testing, product quality sign-off, and product documentation.
• Drive the delivery of the roadmap by supporting the work of the development team using agile tooling, running ceremonies (retrospective, planning, discovery, demos…) and acting as facilitator with other teams to remove dependencies or clarify issues.
• Coordinate across other regional or global product teams to proactively support scalability of the product globally and support a customer-centric approach
• Plan, track and proactively manage strategic and customer projects driving adoption of our platform and operational efficiency
• Use analytics data and first-hand research to understand user behaviors and inform product and design improvements.
• Write newsletter and blog updates to keep customers informed of new features being developed/launched

What you'll need

• Experience in agile software product management; from inception, requirement gathering, and prioritization through to launch.
• Experience in managing an agile roadmap with multiple stakeholders, and championing cross-functional team work to identify the best solutions and best delivery path.
• Outstanding facilitation skills & being comfortable managing client or product workshops, from discovery to detailed requirements.
• Excellent communication skills showing the ability to summarize complex problems and recommend concise plans of action, translating for non-technical audiences
• Experience of working within an Energy Trading environment and/or US energy markets.
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job done.
• Experience in UX & UI design is desirable.
• A passion for clean tech and a strong desire to contribute to the decarbonization of the planet is crucial.
• Excellent written and verbal communication skills.

Why else you'll love it here

• Octopus Energy is a unique culture. An organization where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We won best company to work for in 2022, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people
• Great medical, dental, and vision insurance options including FSAs.
• Paid time off — we know working hard means also being able to recharge as needed, we trust our employees to get the work done and take the time they need.
• 401(k) plan with employer match.
• Parental leave. Biological, adoptive and foster parents are all eligible.
• Pre-tax commuter benefits.
• Flexible working environment: you need to shift around your schedule? You do you, we genuinely believe in work/life balance.
• Equity Options: every Octopus employee owns part of the business. We’re a team, working together towards huge goals. Every person is crucial to our success, you should be rewarded as such.
• Modern office or co-working spaces depending on location.

This description gives a feel for the role, however if you’re missing something here but think you’d fit, we’d love to hear from you.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.