EV Sales Specialist - B2C

Job Description

We're launching our exciting new consumer product and we're looking for motivated individuals who are passionate about innovation, customer experience, and building relationships to join our team! This is not your typical sales role - this is an exciting opportunity to join a dynamic team at the ground level, where you’ll play a critical part in shaping how our product scales and evolves.

You’ll be the face and voice of Octopus Electric Vehicles and be at the forefront of introducing our new product to the market. You’ll work directly with customers, not just to sell, but to engage, educate, inform and truly understand their needs. If you love building connections, being part of a product's evolution, and providing exceptional customer experiences, this role is for you!

This role will include a generous commission scheme and a generous car allowance as part of the overall package. You will be contracted to our Weybridge office 3 days a week, but may also be required to travel between our London and/or Brighton office locations.

Please note that you must have a valid UK driving licence & be comfortable to drive!

What you'll do

• Speak to customers interested in purchasing an electric vehicle and qualifying the right one for them
• Manage the end to end sales pipeline with customers - from lead through to order and deliver sales in line with targets
• Continue planning and targeting of the acquisition of new customers through extensive product and process testing (this could be office based work or on the road)
• Provide excellent customer service both through the sales process and also in after-sales customer care
• Strategically collaborate closely with internal stakeholders, building strong relationships across the business, especially during test phases in order to build your sales pipeline
• Proactively seeking and recording customer feedback to ensure that customers are having the best experience and we as a business are exploring the right areas to provide a high quality service
• Educate customers on transitioning to the wonderful world of electric leasing, informing them of everything they need to know in order to create a Greener. Fairer. Future.

What you'll need

• A valid UK driving licence is required to facilitate test drives and travel as needed to meet business requirements.
• Previous B2C sales experience and/or a strong passion for Electric Vehicles, sustainability and/or the automotive industry
• A start up/entrepreneurial and adaptable mindset to deal with ongoing change in a fast moving business through its testing phase
• Flexibility in working hours/days is required, as the role will involve extensive product testing and may require participation in weekend events and travel for on the road activities
• Proven track record of working in a target driven role providing excellent customer service
• A genuine passion for going above and beyond for customers and business growth
• A constant focus on improving and developing personally and within a business
• Ideally if you have experience within fleet or leasing - this is a bonus!

Why else you'll love it here

• Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it's something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don't advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn't apply to Octopus - what's more important to us is finding the right octofit!
• Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! Visit our perks hub - Octopus Employee Benefits
• Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024, on Glassdoor we were voted 50 best places to work in 2022 and our Group CEO, Greg has recorded a podcast about our culture and how we empower our people

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a 'lease for life' through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We're an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

If this sounds like you then we'd love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.