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Silfab Solar

Business Systems Support Specialist

Summary: Join Silfab Solar as a Business Systems Support Specialist in Canada or the US! Provide expert technical support for Microsoft Dynamics 365 Business Central, ensuring seamless operations and user satisfaction. Key responsibilities include troubleshooting, system configuration, and data management. Enjoy competitive wages, annual bonus eligibility, and a robust benefits package, including medical, dental, and tuition reimbursement. Contribute to optimizing business processes in a dynamic environment.
Silfab Solar
Silfab Solar
Canada   Flexible   Full Time   USD 70k–90k yearly  UTC-05:00 — UTC-06:00   251-500   2 months ago

Silfab Solar

Company Overview

Silfab Solar

Fort Mill, SC, United States

2010

Business Model

Renewable Energy

Manufacturing solar photovoltaic (PV) modules

Sales of solar panels and related products

Locations & Geography

United States, Canada, Italy, Mexico, and Germany

Company Culture

Their mission is to provide high-quality solar solutions that contribute to a sustainable future.

They promote a collaborative and innovative work environment.

They offer training and development programs to enhance employee skills.

Activities & Projects

They are currently involved in expanding their manufacturing capabilities in North America.

They have developed high-efficiency solar panels that are recognized in the industry.

They implement sustainable manufacturing practices to minimize environmental impact.

Career Opportunities

Typical job openings include engineering, manufacturing, and sales positions.

They offer competitive salaries, health benefits, and retirement plans.

Contact Information

LinkedIn

Careers at Silfab Solar


Last updated on 2025-01-31 | Report an issue

We are seeking an experienced Business Systems Support Specialist to join our dynamic team. The ideal candidate will provide technical support, troubleshooting, and expertise in Microsoft Dynamics 365 Business Central (BC) to ensure seamless operation, configuration, and optimization of the system across our organization. This role is critical for supporting users, resolving technical issues, and enhancing workflows within Business Central, enabling efficient business processes and data integrity.

Essential Duties and Responsibilities

  • User Support: Act as the primary point of contact for end-user support on Business Central issues, providing timely and effective resolutions.
  • Troubleshooting: Diagnose, investigate, and resolve issues within Business Central, escalating complex cases when necessary.
  • System Configuration: Assist with system configurations, customizations, and updates to align Business Central with business requirements.
  • System Optimization and Maintenance: Conduct regular assessments of business systems, identifying opportunities for enhancements, upgrades, and process improvements to optimize performance and reduce manual efforts.
  • Data Management: Ensure data accuracy and integrity by performing regular audits and resolving data-related issues.
  • Documentation: Create and maintain documentation for system configurations, troubleshooting steps, and user guides.
  • Project Management: Participate in system implementation, migration, and upgrade projects, coordinating with cross-functional teams to ensure successful and timely project completion
  • Training: Provide training and guidance to end users on best practices and effective use of Business Central functionalities.
  • Collaboration: Work closely with other IT and business teams to align Business Central operations with broader organizational goals.
  • Enhancements: Identify areas for system improvement, workflow automation, and optimization, and collaborate with developers and stakeholders to implement these enhancements.
  • Compliance: Ensure adherence to organizational and regulatory data compliance standards within Business Central.

Qualifications

  • Technical Skills:

    • Proficiency in Business Central modules and configurations.
    • Experience with SQL and data analysis; familiarity with BI and data visualization tools (e.g., Power BI) is a plus.
    • Experience developing reports in Business Central
    • Knowledge of related Microsoft products (Power BI, Power Automate, etc.) is a plus.
  • Exceptional analytical and problem-solving skills.

  • Excellent communication and interpersonal skills to facilitate effective collaboration across departments.

  • Traits

    • Highly motivated and self-driven to stay ahead of network technology advancements.
    • Excellent organizational skills and ability to manage multiple tasks efficiently.
    • Adaptability and ability to work effectively in a fast-paced, dynamic environment.
  • Education and/or Experience

    • Bachelor’s degree in computer science, Information Technology, or a related field.
    • Minimum 3-5 years of experience in a business systems support role, with a strong understanding of ERP, CRM, or other business systems.
    • Experience supporting Microsoft Dynamics 365 Business Central.
    • Experience with other platforms such as: MES (Manufacturing Execution System), CMMS (Computerized Maintenance Management System) and QMS (Quality Management System
    • Experience in a manufacturing environment is a plus.

Compensation and Benefits

  • Competitive wages ($70,000 - $90,000/annually)
  • Annual bonus eligibility
  • Paid Time Off (vacation, sick, and holiday)
  • Medical/Dental/Vision Insurance Plans
  • Supplemental/Voluntary Insurance Plans
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Employee Recognition Programs
  • Employee PV Panel Purchase Program

About the role

December 2, 2024

Full Time

Company

Silfab Solar

May 30, 2025

Flexible

USD 70k–90k yearly

  •  Canada
  •  United States

3-5 years

UTC-05:00 — UTC-06:00

Apply now

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