
Business Systems Support Specialist

Silfab Solar
Company Overview
Silfab Solar
Fort Mill, SC, United States
2010
Business Model
Renewable Energy
Manufacturing solar photovoltaic (PV) modules
Sales of solar panels and related products
Locations & Geography
United States, Canada, Italy, Mexico, and Germany
Company Culture
Their mission is to provide high-quality solar solutions that contribute to a sustainable future.
They promote a collaborative and innovative work environment.
They offer training and development programs to enhance employee skills.
Activities & Projects
They are currently involved in expanding their manufacturing capabilities in North America.
They have developed high-efficiency solar panels that are recognized in the industry.
They implement sustainable manufacturing practices to minimize environmental impact.
Career Opportunities
Typical job openings include engineering, manufacturing, and sales positions.
They offer competitive salaries, health benefits, and retirement plans.
Contact Information
Last updated on 2025-01-31 | Report an issue
We are seeking an experienced Business Systems Support Specialist to join our dynamic team. The ideal candidate will provide technical support, troubleshooting, and expertise in Microsoft Dynamics 365 Business Central (BC) to ensure seamless operation, configuration, and optimization of the system across our organization. This role is critical for supporting users, resolving technical issues, and enhancing workflows within Business Central, enabling efficient business processes and data integrity.
Essential Duties and Responsibilities
- User Support: Act as the primary point of contact for end-user support on Business Central issues, providing timely and effective resolutions.
- Troubleshooting: Diagnose, investigate, and resolve issues within Business Central, escalating complex cases when necessary.
- System Configuration: Assist with system configurations, customizations, and updates to align Business Central with business requirements.
- System Optimization and Maintenance: Conduct regular assessments of business systems, identifying opportunities for enhancements, upgrades, and process improvements to optimize performance and reduce manual efforts.
- Data Management: Ensure data accuracy and integrity by performing regular audits and resolving data-related issues.
- Documentation: Create and maintain documentation for system configurations, troubleshooting steps, and user guides.
- Project Management: Participate in system implementation, migration, and upgrade projects, coordinating with cross-functional teams to ensure successful and timely project completion
- Training: Provide training and guidance to end users on best practices and effective use of Business Central functionalities.
- Collaboration: Work closely with other IT and business teams to align Business Central operations with broader organizational goals.
- Enhancements: Identify areas for system improvement, workflow automation, and optimization, and collaborate with developers and stakeholders to implement these enhancements.
- Compliance: Ensure adherence to organizational and regulatory data compliance standards within Business Central.
Qualifications
-
Technical Skills:
- Proficiency in Business Central modules and configurations.
- Experience with SQL and data analysis; familiarity with BI and data visualization tools (e.g., Power BI) is a plus.
- Experience developing reports in Business Central
- Knowledge of related Microsoft products (Power BI, Power Automate, etc.) is a plus.
-
Exceptional analytical and problem-solving skills.
-
Excellent communication and interpersonal skills to facilitate effective collaboration across departments.
-
Traits
- Highly motivated and self-driven to stay ahead of network technology advancements.
- Excellent organizational skills and ability to manage multiple tasks efficiently.
- Adaptability and ability to work effectively in a fast-paced, dynamic environment.
-
Education and/or Experience
- Bachelor’s degree in computer science, Information Technology, or a related field.
- Minimum 3-5 years of experience in a business systems support role, with a strong understanding of ERP, CRM, or other business systems.
- Experience supporting Microsoft Dynamics 365 Business Central.
- Experience with other platforms such as: MES (Manufacturing Execution System), CMMS (Computerized Maintenance Management System) and QMS (Quality Management System
- Experience in a manufacturing environment is a plus.
Compensation and Benefits
- Competitive wages ($70,000 - $90,000/annually)
- Annual bonus eligibility
- Paid Time Off (vacation, sick, and holiday)
- Medical/Dental/Vision Insurance Plans
- Supplemental/Voluntary Insurance Plans
- Employee Assistance Program
- Tuition Reimbursement Program
- Employee Recognition Programs
- Employee PV Panel Purchase Program
About the role
May 30, 2025
Flexible
USD 70k–90k yearly
- Canada
- United States
3-5 years
UTC-05:00 — UTC-06:00
Apply now
Job expired?Please let Silfab Solar know you found this job on Rejobs. This will help us grow and get more people to work on renewable energy!
Discover how you’re connected
View connectionsSee your contacts at Silfab Solar on LinkedIn to leverage your network in applying for this position.
Similar jobs near Canada
Process Automation Technician
–Silfab Solar
Share with Friends
The stakes are high, and the time for talk has passed. Now is the time for action. Help a friend accelerate the shift to a sustainable future.
Share this job - Business Systems Support Specialist - with your folks, and help them find a career to be proud of.