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Ampd Energy

Service Operations Analyst

Summary: Become a Service Operations Analyst at Ampd Energy in Hong Kong, where you'll oversee service operation processes, manage customer support, and maintain inventory quality. Collaborate with cross-functional teams and ensure effective communication channels. This role offers the chance to work with innovative battery energy storage systems in a mission-driven environment. Enjoy comprehensive benefits and opportunities for professional growth while contributing to a zero-emission future.
Ampd Energy
Ampd Energy
Hong Kong, China   On-site   Full Time  UTC+08:00   101-250   39 days ago

Ampd Energy

Company Overview

Ampd Energy

Hong Kong

2014

Business Model

Energy Storage

Design and manufacture of advanced energy storage systems.

Sales of energy storage systems, service contracts, and technology licensing.

Locations & Geography

Hong Kong, China, Australia, United States, United Kingdom

Company Culture

Their mission is to accelerate the transition to sustainable energy through innovative storage solutions.

Ampd Energy promotes a collaborative and innovative work environment focused on sustainability.

They offer training programs and opportunities for professional growth within the energy sector.

Activities & Projects

Ampd Energy is currently involved in several large-scale energy storage projects across Asia and Australia.

They have developed the Ampd Energy Storage System, which enhances energy efficiency and reliability.

Their practices include using recyclable materials in their products and promoting renewable energy sources.

Career Opportunities

Typical job openings include roles in engineering, project management, and sales.

They offer competitive salaries, health benefits, and opportunities for remote work.

Contact Information

LinkedIn

Careers at Ampd Energy


Last updated on 2025-01-31 | Report an issue

At Ampd Energy, we believe in making a zero-emission future for many industries a reality. Founded in 2014, Ampd Energy develops robust, versatile, advanced, compact, and connected battery energy storage systems (BESS) to replace the dirty, noisy, and hazardous diesel generators that power job sites in industries such as construction, civil works, mining, events, film, and utilities.

Ampd Energy is a mission and values-driven company with a diverse, high-performing global team supported by visionary customers who all want to make a difference. We are poised for significant expansion and seek dynamic, passionate team members to help propel our growth.

Ampd Energy is seeking a service operations analyst to plan, direct, execute, and manage the service operation processes within the company. You will be working under the service department, be based in Hong Kong, and will report to the Director of Service.

This role involves managing processes involving the customer deliveries, customer support, and inventory and quality management. This role requires a degree of flexibility to occasionally attend to the field engineers’ inquiries from different regions and time zones, even during out-of-office hours. Some of the projects will require collaboration with other departments such as supply chain, business development, product, and engineering. We are specifically looking for individuals who are organised, detail-oriented, dependable, and excited about being among the first in the world to work with new innovative technologies.

What you need

  • Bachelor’s degree in relevant studies.
  • Minimum 2-3 years of experience in integrating and supporting operation processes.
  • Experience in project management.
  • Proficient in MS Office Applications (Word, Excel, Powerpoint).
  • Great documentation and report writing skills.
  • Self-motivated, detailed oriented, organized.
  • Good command of spoken and written English. Cantonese and Putonghua will be beneficial.

What you will do

  • Manage all of service’s discussion channels and methods of communication.
  • Maintain the department database such as service tickets, product specifications, and serial numbers.
  • Create and maintain all service-related processes, workflow, standard operating procedures.
  • Track all service projects progress and results.
  • Collect and analyze data regarding the product reliability, usability, and performance.

Ampd Energy offers comprehensive benefits, professional development opportunities, and a multi-cultural, collaborative, and diverse environment.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

Ampd Energy is an equal-opportunity employer. All candidates will be assessed on merit without regard to age, race, gender, sexual orientation, religion, nationality, marital status, political affiliation, or any other factor protected by law.

About the role

January 8, 2025

Full Time

Company

Ampd Energy

July 6, 2025

On-site

  •  Hong Kong, China

2-3 years

UTC+08:00

Apply now

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