Senior Warranty Administrator- Procurement

Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for a diverse set of partners across North America.

• We are known for putting community partnerships first, and are the only renewable energy company in the U.S. that owns and operates all of its solar ranches and has a 100% track record for successful delivery.

• We have the largest utility scale agrivoltaics portfolio in the country under Regenerative Energy®, our nationally recognized holistic approach to project design, construction, and land management. Our model incorporates regenerative ranching and other regenerative land management practices to restore livelihoods and soil health, biodiversity, and water quality.

• Through our subsidiary, Clearloop, we are able to help businesses of all sizes reclaim their carbon footprint with a direct investment in building new solar projects while also helping bring renewable energy and economic development to distressed communities.

By joining Silicon Ranch, you will be joining a team of experienced and dedicated individuals who have proven time and again that it is indeed possible to not only “make solar do more”, but to make the promise of carbon-free, renewable energy that benefits people right where it comes from a tangible, measurable, and replicable reality.

Silicon Ranch is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and serve. We are an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Overview

This position is responsible for working on cross functional teams to support the identification, coordination, escalation, and obtaining support needed for suitable resolution of all equipment warranty claims in our fleet (operations & construction). This position will be a liaison between the construction, operations, and procurement teams.

Main Responsibilities

• Understand the applicable warranty for the material in our fleet and advise team of necessary actions as needed
• Partner with Asset Management, Operations Engineering, Construction PM team, and/or 3rd party vendors to escalate warranty issues internally and externally
• Lead a weekly status call with Asset Management on all open warranty claims
• Lead the end-to-end management of the EPC warranty claim process for our operating plants & construction sites including, but not limited to tracking of issues to contractual obligations, managing scheduled meetings, escalating issues as appropriate, reordering material, and tracking costs / payments in regards to warranty claims
• Lead the management of the Vendor warranty claim process for our operating projects including, but not limited to tracking of issues to contractual obligations, managing scheduled meetings, collaborating with the Asset Management and/or Construction PM Team for expertise as needed, and escalating issues as appropriate
• Lead post warranty coordination with vendors as needed to troubleshoot and repair issues
• Lead the development and implementation of tools and/or processes to ensure warranty checks are made and fully resolved within warranty timeline
• Order spare / replacement equipment as requested by Asset Management Operations Engineering / Construction PM teams
• Lead the feedback loop of lessons learned from the operating fleet to the Procurement Team.
• Assists in the management of the feedback loop between the Asset Management / Construction PM, Operations Engineering, and Procurement Teams and the various vendors, contractors, and other SRC teams
• Assist with maintaining record of and reordering fleet spare part inventories

Reporting

Suzi Mahon, Supply Chain Director

Qualifications

• Advanced skills with Microsoft Office Products and Adobe Acrobat Reader required.
• Intermediate knowledge of CMMS and project management software.

Experience

• 5+ years experience in O&M maintenance / procurement support
• 1+ years in renewable energy construction or solar operations is required
• 2+ years of experience managing processes and leading improvements is required