Support Engineer

Job Description

The role of Support Engineer sits within Customer Service – Planning, reporting to the Planning Manager.

As Support Engineer, you'll deliver engineering support services for the PSMC control room. You’ll co-ordinate all system users and network outages on the 132kV and 33kV networks and will also provide support to the 132kV Senior Control engineer and wider control room in Planned and Fault situations.

You’ll prepare Outage information to assist with key decision making and network access within the Control Room.

In addition this role requires preparing the Control Room for the future DSO requirements including updating processes and strategies.

What you’ll bring

• Reviewing and investigating system performance following major EHV incidents and faults.
• Act as Control Person (Safety) for 132kV Network
• Manage, co-ordinate or participate in multi discipline projects, tasks or areas of activity as required by business needs.
• Establish and maintain excellent relationships with Major Customers and other DNO’s and National Grid (ESO and NGET) for system outages
• Give advice and support as required on technical matters relating to network
• Prepare and issue daily, weekly and monthly reports
• Responsible for the co-ordination of network outages impacting the network from two years ahead to day ahead timescales
• Prepare 132kV and 33kV network studies and contingency plans for system outages and post fault running arrangements
• Provide support to the control room for network studies and running arrangements
• Represent the Control Room on network development forums (e.g. SRG, DSRG)
• Ensure all work and projects are completed to Company Safety, Environmental and Quality policies, procedures and legislation.
• Conduct safety audits / site monitors as required
• Support and maintain systems within the control room (e.g. Lightning monitor, ISPA, PI.
• Maintain strategic process documents relating to Safety Control and the Control Room.

What’s in it for you

As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.

At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:

• 36 days annual leave
• Holiday Purchase – perfect your work/life balance with extra annual leave
• Share Schemes
• Payroll Giving and Charity Matched Funding
• Technology Vouchers – save more and spread the cost of your technology purchases
• Electric Vehicle Schemes – to help you transition to green/clean driving
• Cycle to Work scheme and Public Transport Season Ticket Loans
• Healthcare benefit options including: Dental Insurance, Private Medical Insurance, Health Cash Plan and annual Health Assessments
• Life Assurance (4x salary)
• Access to Savesmart financial wellbeing support
• Plus shopping, leisure, restaurant and gym discounts, and unique employee deals on travel insurance and more

Why SP Energy Networks

SP Energy Networks is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. We keep electricity flowing to homes and businesses through Central and Southern Scotland, North Wales and in the North West of England. We operate over 4000km of cables and lines that make-up the transmission network – connecting infrastructure like wind farms into the electricity system. It’s a role that puts us right at the heart of Scotland’s ambition to be Net Zero by 2044. And we’re taking it very seriously. We’re investing >£5.5 billion into our transmission network, directly supporting the rapid growth needed in renewable energy. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.

Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.

We are committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to [email protected].

Mobility

Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.