Utility Implementation Manager

ConnectDER (www.ConnectDER.com) represents the next generation in US-based resource technology product development. Our signature product, the ConnectDER Meter Socket Adapter, dramatically cuts down the cost and interconnection time for solar energy, EV charging, and home battery storage, putting clean, resilient power within reach of millions of homeowners. With a pipeline of exciting innovations, we’re only just getting started on our journey to transform how the world makes and consumes its energy.

We are a dynamic, venture-backed company based in Philadelphia, PA, near Center City, with a team of over 50 dedicated professionals. As we continue to grow rapidly, we are committed to developing cutting-edge products that empower technology partners, installers, electricians, and their customers. We seek talented individuals who can deliver high-quality service and drive the value of clean energy resources forward.

Working at ConnectDER offers a dynamic and exciting start-up environment, where your work can make a real impact in the fast-growing renewable energy industry. You'll work closely with a team that is passionate about renewable energy, and making smart, simple, easy to use solutions. We're hard-working and truly encourage innovation, so there’s a great chance that your ideas can help shape the future of the company. If you're looking for a job opportunity that offers growth, creativity, and a chance to be part of something new and meaningful, ConnectDER is the place for you!

Job Description

As our Utility Implementation Manager, you’ll be responsible for driving utility approval for all ConnectDER products. Reporting to the VP of Policy and Market Strategy, you’ll take ownership of the entire approval process—from submitting products and delivering key documentation to guiding testing and ensuring smooth implementation. In this role, you’ll provide expert support that aligns with industry standards and best practices, ensuring our utility partners are confident in their procedures, well-trained, and fully equipped to understand and leverage our products to their fullest potential. If you’re ready to make a tangible impact and be a trusted partner in this critical work, we’d love to hear from you!

This is a remote position open to candidates located in California or on the East Coast, with a 25–50% travel expectation to utility sites.

Core Functions/Duties

• Work with Market Opening, Product, Sales, and Engineering teams to support utilities in their interactions with ConnectDER products.
• Design, deliver, and support test plans for utility approval of ConnectDER products.
• Develop and deliver training sessions for utilities on product installation, functionality, best practices, usability, and troubleshooting procedures.
• Provide expert technical support to utility personnel, specifically focusing on ConnectDER products and meter socket adapters.
• Conduct on-site visits to troubleshoot, test, install, and maintain procedures for ConnectDER products.
• Act as a liaison between utilities and internal teams, ensuring seamless communication and resolution of technical issues.
• Support external certification processes against applicable safety and quality standards – UL (414, 916, 489), ANSI (C12), NEC, etc., including working with external test labs and on-site witness testing, scheduling, and performing certification tests.
• Stay informed of standards changes impacting the product and how they influence product features, design, and installation.
• Stay informed of industry trends and technological advancements in the utility industry, and how they influence product features, design, and installation.

Compensation range for this role begins at $110,000 + bonus + equity

All full-time employees receive access to comprehensive benefits including:

• Health insurance plan - we cover 75% for employees, spouses, and children.
• Flexible paid time off – take the time off that you need.
• 401K with company match – we want to help you meet your future financial goals.
• Equity stock options - your opportunity to share in the success of the company.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Qualifications

WHO YOU ARE

PASSION – you thrive on creativity and invention and you understand how your work can impact the greater good.

ACCOUNTABILITY – people can count on you to do what you say, to take ownership of your performance, and to work hard to accomplish your goals.

INTEGRITY – you act with sound judgment, honesty, dependability, and consistency.

INCLUSION – you create an environment which fosters authenticity, diversity, innovation, collaboration, and respect.

ENTREPRENEURIAL – you enjoy working in a continuously evolving environment where everyone’s contribution is valued and essential.

MISSION-DRIVEN – you’re excited about renewable energy and you have a passion for clean technology.

WHAT YOU'LL NEED

Education

Bachelor’s Degree in Engineering or related Technical Discipline, Required

• Master’s Degree in Engineering or related Technical Discipline, Preferred

Required Experience

• 8+ years’ experience as an electric utility engineer, application engineer or similar technical role.
• Experience in application testing, system integration testing and hardware testing of electrical and/or electromechanical systems or mechanical hardware with NRTL listings, or hardware / software-based products in the energy sector.
• Experience in writing clear, concise, and comprehensive test plans, test strategies, test cases, and test reports.
• Experience supporting stakeholders from differing geographies and disciplines.
• Experience leading and supporting product approval, implementation, use, and support with external stakeholders.

Preferred Experience

• Experience in test development and/or certification for Electric Meters, Meter Sockets and Adapters, Circuit Breakers, or AC power management applications.
• Knowledge of residential PV, Battery Energy Storage Systems, and/or Electric Vehicle Systems are a plus.
• Specific experience with UL414, ANSI C12.1, UL746C, UL2745, UL1449, UL489, and IEC standards are a plus.
• SWOT and research based analytical skills.
• Experience with secondary voltage systems and residential electrical wiring.
• Experience with NEC / NFPA guidelines and standards.

Key Competencies

• Strong understanding of electric utility practices, procedures, and processes.
• Strong knowledge of ANSI and UL standards and testing procedures or similar certifications for hardware-based devices.
• Excellent mathematical and analytical skills with attention to detail.
• Ability to work independently and collaboratively with a team, minimal supervision expected for day-to-day activities, and cross functional engagement.
• Motivated and resourceful.
• Expertise and professionalism communicating in written and oral form.
• Conflict resolution and advanced problem-solving skills.

Work Environment/Physical Demands: Must have the ability to work on a computer for extended periods of time with or without accommodation.

Work authorization/security clearance requirements

Selected candidates must pass a criminal history background and reference check.

US Salary Range

$110,000 - $120,000 USD

To apply, please submit your resume. Applications without a resume will not be considered.

At ConnectDER, we believe that a diverse and inclusive workplace is crucial for our success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro-diversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.

Don’t meet all the requirements listed above? Research shows that members of historically underrepresented groups don’t typically apply for jobs unless they meet 100% of the requirements. We are dedicated to building a diverse workforce and if this job interests you, we encourage you to apply even if you don’t meet every bullet point.

ConnectDER is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation during the application and interview process, please email us at [email protected] and we’ll work with you to meet your accessibility needs.

All your information will be kept confidential according to EEO guidelines.