Control Room Operator

Job Description

Do you dream about creating a more sustainable future? At Uplight, we are motivating energy users and providers to accelerate the clean energy ecosystem. Working with over 80 of the world’s leading electric and gas utilities, Uplight provides an end-to-end customer energy experience. Uplight delivers personalized experiences that customers have now come to expect–improving satisfaction, increasing revenue, reducing the cost to serve, and contributing to carbon reduction goals. We are B Corp certified, enabling us to put our values into action by not only making decisions for the benefit of our shareholders, but also for our customers, environment, employees, and community.

We are seeking a Control Room Operator to join our team and help us achieve our ambitious goals for our business and the planet.

What you get to do

As a Control Room Operator, you will be expected to operate, monitor, and control distributed energy resources in accordance with applicable market rules to insure continuous operation and market procedure compliance under the direction and review of the Manager of Market Operations. You will remotely operate and supervise distributed battery energy storage, combined heat and power, photovoltaic, and demand response distributed energy resources as well as manage the interactions with upstream wholesale markets and balancing authorities.

Responsibilities include troubleshooting faults indicated by automatically generated alarms as well as incidents reported via the operations hotline, verbally and electronically communicating with customer and market entities, and generally applying and adhering to currently posted operating procedures and applicable market rules. Other duties include but are not limited to keeping facility and shift logs, reporting both planned and unplanned outages, and performing necessary housekeeping duties as assigned.

What you bring to Uplight

• High school diploma or equivalent
• Applicant must have at least 4 years of experience in a shift-based operations role, preferably in the energy sector
• Applicants must be able to present evidence of current PJM Generation Operator Certification, ISO New England Supply Resource Operator Certification, and CAISO Scheduling Coordinator Certification or be able to obtain within six (6) months
• Some overnight travel is required to attend periodic training sessions and testing

Control Room Operators work in 12-hour shifts and open to day and night in a 24/7/365 rotation with three to four days off in a row and opportunities for overtime. Extensive computer and handheld telephone use are required as well as the ability to read and react to large, detailed computer displays. Operators must be able to speak clearly in and understand spoken and written English on the phone and on computer displays.

What makes working at Uplight amazing

In addition to all the standard medical and dental benefits, that kick in on Day 1, we are:

• Proud to be over 500+ purpose-driven individuals helping to create a more sustainable planet.
• Committed to the environment, our employees, and our communities.
• Focused on career growth by following defined career ladders.
• Committed to taking our work and mission seriously and….we love to laugh!

We also provide:

• 401k Match
• Medical, vision, and dental insurance
• Monthly wellness stipend
• Peer to peer recognition program
• Management by objectives bonus plan
• Innovative flexible time off policy
• Exceptionally collaborative and cool office spaces

Hourly Range: $25 to $27/hr

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.