Field Service Technician (m/w/d)

Our team at Bloom Energy embraces the unprecedented opportunity to change the way companies utilize energy. Our technology empowers businesses and communities to responsibly take charge of their energy. Our energy platform has three key value propositions: resiliency, sustainability, and predictability. We provide infrastructure that is flexible for the evolving net zero ecosystem. We have deployed more than 30,000 fuel cell modules since our first commercial shipments in 2009, sending energy platforms to data centers, hospitals, manufacturing facilities, biotechnology facilities, major retail stores, financial institutions, telecom facilities, utilities, and other critical infrastructure customers around the world.

Our mission is to make clean, reliable energy affordable globally. We never stop striving to improve our technology, to expand and improve our company performance, and to develop and support the many talented employees that serve our mission!

We are looking for a Field Service Technician to join our team in one of today’s most exciting technologies. This role will report to Field Service Operations Manager and will be based in the New York Metro District.

Role and Responsibilities

• Serve as the primary driver for maintaining Bloom Energy servers, ensuring optimal performance and reliability.
• Utilize extensive product and industry knowledge to offer technical support to customers, specializing in fuel cell system maintenance, site upkeep, safety protocols, and issue resolution.
• Demonstrate proficiency in working independently and collaboratively within a dynamic, fast-paced setting.
• Possess a comprehensive understanding of diverse electrical and mechanical systems, enabling effective troubleshooting and problem-solving.
• Effectively manage internal and external communication channels to coordinate tasks and ensure seamless operations.

Skills and Experience

• Strong mechanical aptitude and troubleshooting/repair skills; understanding of mechanical systems, piping, plumbing and valve operation preferred
• Electrical experience required, troubleshooting & repair skills necessary
• Prior experience as an electrician in any of the following: 3phase systems, UPS (back-up power) systems, maintenance, electrical generation and distribution systems, power electronics, Automatic Transfer Switch Systems, and microprocessor-based control platforms is highly beneficial
• Experience with various test and measurement equipment, electrical codes and personnel safety products and procedures.
• Must be able to read and interpret electrical single line diagrams and blueprints
• Experience with performing equipment maintenance in accordance with ANSI/NETA standard for Electrical Power
• Experience with monitoring/operating systems in operation
• Basic understanding of requirements of working safely
• Identifies and resolves more complex problems and applies problem-solving skills to deal with most situations.
• Highly motivated and able to work independently
• Demonstrates sound judgment
• A team player who exhibits a high level of integrity and professionalism in all situations
• Able to communicate effectively in English in both written and or verbal form to facilitate duties as required
• Able to follow procedures and execute sequenced work instructions from either written and or verbal communications
• Able to facilitate 24x7 operations as needed
• Able to facilitate On Call Duty as needed
• Able to facilitate shift work as needed
• Able to travel as needed

Physical Requirements

• Ability to lift 45-50lbs
• Ability to work in outdoor weather conditions

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.