Service Technician (m/w/d)

Job Description

Do you want to be part of an agile team where colleagueship truly matters?

As a global company, we interact with a variety of people and cultures. Integrity, Respect, Colleagueship and Ownership are the unifying force for all departments and regions around the world. It’s the individual that defines the team. And it’s the team that makes the difference. Join the #TEAMNORDEX and shape the future of energy with us.

Position Summary

The role of a Service Technician directly supports the company's mission by ensuring the safe and efficient operation of wind turbine generators, which are integral to producing 100% renewable energy. Service Technician help ensure the reliability and performance of clean power plants by maintaining high standards of safety, quality, customer service, and by supporting planned and unplanned maintenance, and system upgrades. Communicating effectively with Site Leads and/or Site Managers to achieve resolution for technical and/or commercial customer concerns is essential. All assignments will be performed using proper methods while adhering to documentation standards and all daily activities accomplished will be reported within Movilizer to capture all hours worked, materials used, and detailed steps taken during WTGs interventions.

What you’ll do

• Repair and maintain wind turbine generators and related equipment at the wind farm.
• Support 24/7/365 wind farm operations, including rotating shifts, overtime, and on-call duties.
• Conduct, support and review safety analyses of energy sources, electrical and mechanical hazards before and while performing any work assignment on the wind farm, wind turbines, switch room, and O&M Building.
• Assist in Root Cause Analyses to determine equipment failures.
• Complete and maintain accurate documentation for corrective and preventive maintenance.
• Perform preventative maintenance activities safely and efficiently on wind turbines and associated equipment located on the wind farm.
• Utilize appropriate safety gear, protective equipment, and control or dissipation of energy sources to ensure work is performed in a safe manner.
• Maintain tools and equipment properly.
• Maintain required training certifications and qualifications.
• Complete Lock-Out-Tag-Out (LOTO), JSEA’s, and job-specific documentation that is required to conduct safe maintenance and repairs.
• Read and interpret electrical and hydraulic schematics.
• Use computer skills, including MS Office.
• Organize and prioritize work, meet deadlines, and prepare plans and reports.
• Demonstrate commitment to professionally representing the company and strengthening the positive reputation of Nordex USA, Inc.
• Perform other assigned responsibilities.

What you have

• High School diploma or equivalent (GED) required.
• Certification or degree in wind, technical, or engineering field preferred.
• 0-1 year of wind experience.
• Ability to be certified to work with medium and high-voltage equipment.
• Experience working with hand and power tools.
• Ability to work independently and thrive in a fast-paced team environment.
• Ability to move and manipulate up to 22.7 kilograms, climb vertical ladders, and work at heights above 91.4 meters.
• Maintain required training certifications.
• Ability to travel domestically and internationally for work and training.
• Ability to work in various environments and conditions, including confined spaces, adverse and extreme weather conditions including by not limited to heat, cold, humidity, noise, in the dust, pollen, weeds, and grasses.
• Fieldwork in a wind farm environment primarily during normal business hours. However, the site operates 24/7/365 and may require flexibility to work rotating shifts, overtime, and participating in an on-call schedule.
• Willingness to work overtime, holidays, weekends, and on short notice during outages.
• Meet the weight requirement 120kg (265 lbs.) or less to safely utilize climbing equipment and climbing gear.
• Use safety equipment, including eye protection, hearing protectors, steel-toe boots, and hard hats. Loose-fitting clothes and jewelry are not permitted.
• Pass a pre-employment physical to ensure the ability to perform job functions safely.
• Assist in all areas of facility operations as directed by the Site Manager.
• Ability to work in Canada with no Company sponsorship and have the able to obtain a US passport.
• Willing to travel approximately 10% for training and to assist other wind farm sites when needed.
• Ability to travel to the wind farm safely within 45 minutes in the event of an emergency.
• Driving is an essential function of the job. Must possess a full valid driver’s license and be insurable under our auto insurance policy. This position will be subject to periodic driver’s abstract checks to confirm continued insurability.

Nordex places the highest priority on the safe operations of its business. As such, we are seeking a candidate who is committed to maintaining and promoting safety standards at all times. The ideal candidate must:

• Demonstrate a strong understanding of and commitment to safety protocols and procedures.
• Ensure compliance with all safety regulations and company policies.
• Proactively identify and mitigate potential safety hazards.
• Properly use applicable safety equipment, including but not limited to eye protection, hearing protectors, steel-toe boots, and hard hats. Loose-fitting clothes and jewelry are not permitted.
• Communicate effectively with team members and management to ensure a safe working environment.
• Speak and understand English fluently to effectively communicate safety and job-related information, follow safety instructions, and collaborate with English-speaking supervisors and team members.

In addition to the opportunity to make our world a little more sustainable, we offer you:

• Basic Life and AD&D
• Dependent Life
• Optional Life & Spousal Optional Life
• Optional AD&D
• Weekly Indemnity
• Long Term Disability
• Extended Health Care
• Dental Care
• RRSP Match - up to $5k based upon what you contribute

Equal Opportunity

Nordex adheres to a policy of equal employment opportunity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

DEI

We are committed to creating an environment and culture in which Diversity and Inclusion is recognized as a true opportunity and value for the organization. We welcome you to learn more by visiting this link: Diversity & Inclusion - Nordex SE