Contracts Delivery Manager

Job Description

Join our team as a Contracts Delivery Manager driving the delivery of critical underground infrastructure projects across our SEPD licence area.

You will collaborate with design teams to shape project plans that are cost-effective, timely, and aligned with customer and regulatory expectations.

You will also lead and coordinate with trusted external contractors to ensure exceptional performance and service delivery.

As a valued member of the SEPD Services Delivery team, you'll play a key role in powering communities, delivering high-impact results on time, on budget, and to the highest standards.

You will

• Performance & Compliance Oversight: Maintain real-time understanding of contracted resource performance, ensuring technical quality, compliance, and adherence to standards through regular audits, reviews, and monitoring.
• Daily Coordination & Communication: Lead day-to-day tracking and coordination of in-scope work and resources, establishing effective communication with contract partners, CLOs, and internal teams to drive results.
• Quality, Safety & Documentation: Ensure all project documentation-from job packs to completion records-is accurate and of high quality, while guaranteeing that all contractors are properly trained, authorised, and working safely.
• Continuous Improvement & Accountability: Identify performance gaps or improvement opportunities, implement timely action plans, and collaborate with CMI colleagues and leadership to enhance productivity and customer satisfaction.
• Commercial Awareness & Regulatory Compliance: Make commercially sound decisions, manage budgets effectively, and ensure delivery of cost-efficient, regulatory-compliant work that meets both customer expectations and business targets.

You have

• Utility & Operational Expertise: Strong background in contract partner management and operational delivery within the utility sector, preferably electrical distribution, with a proven track record of meeting targets and maintaining high standards.
• Commercial & Regulatory Awareness: Solid understanding of DNO operations, revenue generation, price control frameworks, and regulatory standards-supported by financial acumen and knowledge of unit costs.
• Cross-Functional Business Knowledge: Appreciation of how different business functions interrelate, alongside a strong grasp of local business plans and customer service strategies aligned with regulatory obligations.
• Technical & IT Proficiency: Hands-on technical knowledge of electricity distribution or related sectors, supported by competent IT skills for data analysis and business process administration.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.