Engineer, Network Operations (m/w/d)

Job Description

Power Factors is a software and solutions provider leading the next generation of clean energy with Unity, one of the most extensive and widely deployed renewable energy management suites (REMS) in the market. With over 300 GW of wind, solar, and energy storage assets managed worldwide across more than 600 customers and 18,000 sites, Power Factors manages 25% of the world's renewable energy data.*

Power Factors' Unity REMS supports the entire energy value chain, from monitoring and controls to market analytics. The company's suite of open, data-driven applications empowers renewable energy stakeholders to collaborate, automate critical workflows, and make more informed decisions to maximize asset returns. Energy stakeholders receive end-to-end support, including solutions for SCADA & PPC, centralized monitoring, performance management, commercial asset management, and field service management.

With deep domain expertise, AI-powered insights are delivered at scale so businesses can optimize assets, unlock growth, and make smarter decisions as the world rapidly transitions to clean energy. Power Factors fights climate change with code.

• Outside China and India

About the Role

To support our growth, we are seeking a Network Operations Engineer to design, implement, maintain, audit, and support our growing network infrastructure. This includes installations at renewable energy production plants as well as our cloud-based datacenters. You will be part of a team focused on delivering secure, maintainable, and highly available network architectures aligned with business goals.

Key Responsibilities

• Provide Level-2 support and troubleshooting to resolve network outages across remote sites
• Conduct expert-level root cause analysis and troubleshoot operational issues
• Review client topology diagrams and design concepts to ensure best practices
• Draft and maintain service documentation and operational processes
• Operate within established configuration and change management policies and tools
• Identify bottlenecks and drive automation for repetitive tasks
• Collaborate with system engineers to plan, design, and optimize business services

Required Competencies

We believe you enjoy working in a purpose-driven organization and thrive in a fast-paced, evolving environment where solving complex challenges is the norm. You're effective at managing multiple tasks, perform well under pressure, and are passionate about learning and growth. We're looking for someone with the following toolbox:

• At least 3 years of experience as a Network Engineer
• Solid understanding of the TCP/IP model and key internet protocols (DNS, SMTP, HTTP, etc.)
• Familiarity with authentication and authorization schemes
• In-depth knowledge of network security, IP routing, and VPN technologies (SSL VPN, IPSec, OpenVPN)
• Hands-on experience with Cisco Catalyst Series and HP Aruba switches
• Experience with Fortigate and Cisco firewalls and routers
• Clear and patient communicator, able to interface directly with clients in English
• Network/security certifications (Cisco, Fortinet, Juniper) are preferred
• Experience with Linux environments is considered an asset

Life @ Power Factors

We are an agile software development company - big enough to make an impact, but small enough to move quickly and execute in a growing industry. We are a team of bold and ingenious talents driven by results. We are passionate about making the world a better place. We seek fierce and humble people to help us achieve our ambitious plan.

Why Join Us

By joining the Power Factors team, you'll be part of a dynamic group of innovative and driven individuals dedicated to making a positive impact. Every day, your work will directly contribute to advancing clean energy solutions and supporting global sustainability initiatives. Our culture runs deep and shows up in how we work together - committed, conscientious and collaborative. With many opportunities for professional growth, Power Factors is here to support your development as we lead the charge in transforming the energy industry.

We Are an Equal Opportunity Employer

Power Factors is an Equal Opportunity Employer committed to engaging a diverse workforce and sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.