Coordinator - Electrical Grid Operations

Job Description

ENERCON Canada is seeking a Grid Operations Coordinator to provide real‑time technical support to maintenance and commissioning technicians. The objective of this role is to improve the safety, quality, and efficiency of interventions on ENERCON's high‑voltage (HV) switching equipment. The position also includes participation in procedure reviews as well as various continuous improvement initiatives.

This role is offered as 100% remote work. The successful candidate may be based anywhere in Canada, as all operations and support activities are performed remotely, in direct communication with field teams across the country.

Key Responsibilities

Real-Time HV Operations Supervision

• Monitor and validate technician interventions on transformers, circuit breakers, and HV switching devices
• Serve as a technical reference point for field teams (maintenance and installation)

Intervention Tracking & Reporting

• Track all HV equipment interventions and maintain accurate records
• Generate regular status reports on faults, alerts, and performance trends

Work Instruction Development & Validation

• Review, recommend, and write HV-related work procedures and Technical Service Instructions (TSIs)
• Ensure compliance with regulations and safety standards (e.g., lock-out/tag-out, electrical codes)

Continuous Improvement

• Analyze incidents and faults to identify root causes and propose solutions
• Participate in cross-functional projects to optimize processes and reduce downtime

Communication & Training

• Clearly present complex technical information, both verbally and in writing
• Lead or contribute to training sessions and workshops for technicians and managers

Collaboration & Monitoring

• Collaborate with project and engineering teams to integrate field feedback into system updates
• Monitor regulatory and technological developments related to HV systems

Profile

• Post‑secondary diploma in electrical engineering or a related trade certificate OR/AND relevant experience with MV/HV operations or maintenance.
• Minimum 3 years of experience in maintenance/operation of HV equipment (transformers, breakers, switchgear)
• Practical experience with lock-out/tag-out procedures and electrical safety standards
• Strong ability to communicate complex technical information clearly and concisely (oral and written) in English required and French is an asset
• Comfortable presenting to a variety of audiences (technicians, managers)
• Analytical mindset, attention to detail, and autonomy in solving technical issues
• Proactive, curious, and service-oriented, with strong teamwork and cross-functional collaboration skills
• Valid driver's license and availability to travel occasionally in Canada and to Germany (up to 6 weeks/year)
• Proficient with SAP (is an asset) and MS Office, especially Excel for tracking interventions and generating reports

What We Offer

• A career in a growing industry: Work with a globally recognized organization known for its cutting-edge technology and contribution to the energy transition.
• A dynamic work environment: Join a proactive and collaborative team where your ideas and contributions are valued.
• A hybrid work model and flexible schedule: Enjoy a blend of office and remote work, with a 40-hour workweek that supports work-life balance.
• Competitive compensation and comprehensive benefits:
  • Complete health insurance from day one, including medical, paramedical, dental, vision, and more.
  • Life insurance, critical illness coverage, and short- and long-term disability benefits.
  • Retirement savings plan (Group RRSP) with employer matching up to 4%.
• Work-life balance:
  • 3 to 4 weeks of vacation depending on experience.
  • 5 personal days per year to meet your individual needs.
• Opportunities for growth:
  • Annual performance evaluations and bonus programs to reward your efforts.