eCommerce Supply Chain Coordinator

Job Description

Uplight is creating a new category of energy. We make software that manages energy resources in homes and businesses-including things like smart thermostats, electric vehicles, solar panels, storage batteries, heat pumps, and even people's behavior-to generate, shift, or save energy to balance the grid, making it more efficient and reliable. This creates clean energy capacity that can be used by the power grid instead of burning more fossil fuels. Our solutions accelerate the transition to clean energy and save money for energy customers.

We are looking for an eCommerce Supply Chain Coordinator to drive our company forward, and help us lead the clean energy revolution!

How you will make an impact

You will be responsible for the efficient and transparent management of our eCommerce supply chain by coordinating logistics and maintaining strong vendor partnerships. Your core duties will include:

• Operational Excellence: Proactively manage the end-to-end eCommerce supply chain, ensuring data integrity across NetSuite and partner platforms.
  • Track and manage order data with partners, ensuring accurate shipment tracking and resolving discrepancies promptly.
  • Own the fulfillment lifecycle by ensuring partners meet strict SLAs, directly influencing customer satisfaction and repeat business.
  • Optimize inventory turnover by synchronizing planning with vendor delivery schedules, preventing stockouts during high-demand periods.
  • Collaborate cross-functionally to communicate and mitigate potential inventory risks.
• Vendor Stewardship: Act as a point of contact for vendor partners, managing PO lifecycles and resolving claims to maintain a "frictionless" supply chain.
  • Manage the creation, review, submission, and tracking of vendor POs.
  • Coordinate inventory planning and receipt schedules.
  • Manage order troubleshooting and claims processing.
• Logistics Coordination:
  • Coordinate monthly manufacturer returns and recycling shipments with the distribution center and returns processor, ensuring process compliance.

What You'll Bring to Uplight

• Experience: 1+ year in supply chain, logistics, or eCommerce operations.
• Systems Fluency: Proficiency in ERP systems (NetSuite preferred) and a "power user" approach to Google Sheets or Excel.
• Problem-Solving: A knack for spotting a discrepancy in a tracking report and the initiative to fix the root cause.
• Technical Proficiency: Proficient in Google Workspace tools, including Google Sheets and App Scripts.
• Analysis: Strong analytical capabilities and a proven ability to identify, troubleshoot, and implement effective solutions.
• Execution & Organization: Exceptional time management and organizational skills, with the ability to effectively prioritize competing tasks.
• Communication: Excellent communication skills, both verbal and written.
• Mindset: Results-driven with a dedication to continuous improvement and optimizing operational processes.

Bonus points

• Familiarity with energy industry trends, product certifications (e.g., ENERGY STAR), and the environmental impact of energy-saving technologies.
• A strong commitment to sustainability and mission-driven work.

Don't meet every single requirement? Studies have shown that women, marginalized genders and people of color are less likely to apply to jobs unless they meet every single qualification. At Uplight we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Why Join Uplight in Leading the Fight Against Climate Change?

At Uplight, we're not just offering a job - we're offering a chance to be part of the solution to one of the world's biggest challenges. As a certified B Corporation, we're deeply committed to both social and environmental responsibility. Here's why you should join our team of passionate Uplighters:

• Make a Meaningful Impact: Your work directly impacts our mission of decarbonization and building a more sustainable future.
• Grow Your Career: We offer ample advancement opportunities, robust learning and development programs, and a supportive team environment that fosters collaboration and innovation.
• Thrive: We offer comprehensive benefits, including flexible time off, generous parental leave, a wellness stipend, and work flexibility to help you thrive both personally and professionally.
• Belong to an Inclusive Community: We celebrate diversity and foster an inclusive workplace where everyone feels respected, empowered, and heard. Our Employee Resource Groups offer opportunities to connect with colleagues who share your interests and backgrounds.
• Be Part of a Growing Movement: Join a team of dedicated individuals who are passionate about creating a more sustainable future. We offer a collaborative environment where your ideas are valued and your contributions recognized. Together, we can build a brighter tomorrow.

To learn more about our comprehensive benefits package and other perks, visit uplight.com/careers

Salary Range: $56,485-$68,200 + Bonus

In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual base compensation range is listed above. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

Uplight provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race (including hair texture and hairstyles), color, religion (including head coverings), age, sex, national origin, disability status (including neurodivergence), genetics, protected veteran status, sexual orientation, gender identity or expression, neurotypicality, or any other characteristic protected by federal, state or local laws.