Technical Project Manager (m/w/d)

Job Description

Ready to make a positive impact and create clean energy technology? We’re looking for a Technical Project Manager to drive a high-powered, high-efficacy customer delivery process—from planning through to execution. The Technical Project Manager works closely with Sales, Engineering, Customer Success and other internal teams to ensure the success of our utility customers. You will provide data-driven project governance and help grow and measure new opportunities for the business.

Roles & Responsibilities

• Leads and project manages the Customer onboarding experience, providing a best in class experience
• Drives internal teams to deliver the product to Customers on schedule and within scope
• Utilizes standards, processes, documentation and systems to efficiently manage onboarding new customers, project planning, requirements gathering, resourcing, budgeting, change management, risk management, and project closure
• Manage and maintain ongoing delivery processes, timelines, risk mitigation and client communications
• Achieve an understanding of the GridX product capabilities, and technical integration processes to guide customers throughout the delivery process
• Manage stakeholders to ensure that all customer requirements are scoped and delivered on time and within budget
• Communicate with internal and external executives regarding project status on a weekly or ad hoc basis. Ensure customer’s expectations are properly set according to project constraints, updates, and challenges
• Own and evolve the project management function, including methodologies, automation techniques, and polices
• Consultant mindset, able to effectively communicate risks, develop mitigation strategies and strategically drive a project while maintaining good faith with a customer
• Experienced at following and developing standard project management methodologies and best practices

Required Qualifications

• 5+ years of software product/ project/ client management experience with a track record of success delivering complex, cross-functional projects with large enterprise customers
• Experience working on large, complex technology integration projects requiring excellent communication skills, attention to detail and planning, and multi-channel communication requirements
• Experience working with utility customers and/or in the energy industry
• Strong project manager with experience in a fast-paced, tech environment requiring adaptability and high-quality performance
• Master of multitasking with repeatable tool sets and systems
• Creative and willing to push the envelope
• Ability to prioritize tasks and allocate resources effectively
• Implementation of quality assurance processes to ensure consistent and high-quality customer interactions
• Ability to work across time zones and with offshore teams in a dynamic start-up setting effective communicator and skilled facilitator

Preferred Qualifications

• Experience in management consulting or strategic account management, preferably with a software/technology company
• Experience developing or implementing technology roadmaps and portfolios
• Experience with energy efficiency and program implementation is highly desired
• Experience working with a start-up
• Interest in Clean Energy, Climate Change, Decarbonization, or Renewable Energy is a big plus
• Project Management Professional Certification (PMP)

Compensation

Compensation is based on your specific location, and, for this position, may range from $100,000 to $140,000/year base salary + equity & benefits/perks. Please note this range is an estimate and actual pay may vary based on skill set, qualifications, experience and location.

Our Interview Process

Intro Call (20-30 minutes)

Interview #1 In Depth Technical Discussion Chat with Hiring Manager(45-60 minutes)

Interview #1 In Depth Technical Discussion Chat with Project Manager (45-60 minutes)

Interview #2 In Depth Technical Discussion Chat with Sr Customer Success Manager (45-60 minutes)

Interview #3 General overview chat with VP Customer Success (30-45 minutes)

Benefits

• Flexible PTO
• Excellent Medical, Dental and Vision Insurance
• 401k Match
• Stock Options
• Parental Leave
• Be part of creating our clean energy future

Our Values

Our values are closely-held beliefs designed to drive the right actions and the right decisions that are authentic to GridX. We expect results delivered in a way consistent with GridX values. In exchange, we reward high performance. We:

• eXplore the possible - Everyone is empowered to innovate, fail and iterate in delivering our clean energy future. Consistent progress is our default.
• eXecute on big goals - We are owners, taking responsibility for achieving results. We think long-term, sweat the details, and use resources wisely.
• eXcel together - Collaboration and camaraderie are at our core. We cheer for and challenge each other to be our best. We win together.
• eXemplify success - We do the right thing and act with integrity, even when no one is looking. We prove that it’s possible to do well by doing good.