Appointment Center Manager
Solar Works Energy
公司概况
Solar Works Energy
美国新墨西哥州阿尔伯克基
2015年
商业模式
可再生能源
Solar Works Energy专注于太阳能系统的设计、安装和维护。他们致力于为住宅和商业客户提供高效的太阳能解决方案。
该公司的收入主要来自太阳能系统的销售和安装服务。此外，他们还提供维护和监控服务，以确保系统的最佳性能。
地点与地理
Solar Works Energy主要在美国新墨西哥州运营，专注于当地市场的可再生能源需求。他们的服务范围涵盖阿尔伯克基及周边地区。
公司文化
Solar Works Energy的使命是推动可再生能源的普及，帮助客户降低能源成本。他们重视可持续发展和环境保护，致力于为未来创造更清洁的能源解决方案。
公司提供一个支持性强和协作的工作环境，鼓励员工创新和分享想法。团队成员之间的沟通畅通无阻，促进了良好的工作氛围。
Solar Works Energy重视员工的职业发展，提供培训和进修机会，帮助员工提升技能和知识，以适应快速变化的可再生能源行业。
活动与项目
Solar Works Energy目前正在多个住宅和商业项目中实施太阳能系统，致力于提高能源效率和可再生能源的使用率。他们最近完成了一个大型商业太阳能安装项目，显著降低了客户的能源开支。
公司不断探索新的太阳能技术和解决方案，以提高系统的效率和可靠性。他们与多家技术供应商合作，推动行业的技术进步。
Solar Works Energy在其运营中采用可持续的做法，包括使用环保材料和优化资源使用。他们致力于减少碳足迹，并积极参与社区的环保活动。
职业机会
Solar Works Energy通常招聘太阳能安装技术员、销售代表和项目经理等职位。公司欢迎对可再生能源充满热情的人才加入。
公司为员工提供竞争力的薪资和福利，包括健康保险、退休计划和带薪休假。他们还提供灵活的工作时间，以支持员工的工作与生活平衡。
联系信息
最后更新于 2025-03-27 | 报告问题
Job Description
Solar Works Energy is seeking an Appointment Center Manager who will be responsible for managing the appointment scheduling and optimization process. The successful candidate will be responsible for ensuring that all customer appointments are efficiently booked, managed, and optimized to maximize satisfaction and productivity. This position offers a base salary plus commission.
Key Responsibilities
- Manage daily operations of the appointment center, ensuring efficient appointment scheduling and modifications.
- Oversee a team of scheduling coordinators; hire, train, and evaluate staff performance.
- Develop and implement strategies to enhance customer service and increase appointment bookings.
- Monitor and analyze appointment scheduling processes and customer feedback to identify areas for improvement.
- Ensure that the team meets sales targets through effective appointment scheduling and follow-ups.
- Maintain high levels of accuracy and attention to detail in all scheduling data and customer interactions.
- Collaborate with sales and service department leaders to ensure alignment and optimize staff and resource allocation.
- Handle escalated customer service issues related to appointment scheduling.
- Generate reports and provide insights on appointment trends, team performance, and operational efficiency.
Requirements
- Proven experience in a managerial role, preferably in a sales or service environment.
- Strong leadership skills with the ability to motivate and lead a team.
- Excellent organizational and multitasking abilities.
- Outstanding communication and interpersonal skills.
- A friendly, customer-oriented approach with a focus on sales enhancement.
- High attention to detail and conscientiousness in managing operational tasks.
- Proficiency in scheduling software and CRM systems.
Benefits
Join our dynamic team at Solar Works Energy, a forward-thinking leader in renewable energy solutions based in Albuquerque, New Mexico. We specialize in providing top-tier solar solutions, roofing, battery storage, and electric vehicle chargers. We are committed to delivering unparalleled sales and service experiences to our customers. We are seeking an enthusiastic and detail-oriented Appointment Center Manager to oversee the scheduling operations for both our sales and service departments.
关于这个角色
- 阿尔伯克基，新墨西哥州，美国
Managerial experience required
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