Director, Commercial Operations (m/w/d)

At Bloom Energy, our vision for a world powered by clean, reliable, and affordable energy is more than just a dream-we're making it reality.

For over two decades, we've been at the forefront of the global energy transition, pioneering solutions that empower critical industries to thrive in a rapidly digitizing, energy-intensive world. From revolutionizing power for AI-driven data centers to ensuring resilience for hospitals, electric grids, manufacturing facilities, and utilities, our solid oxide fuel cell (SOFC) and solid oxide electrolyzer (SOEC) technologies are redefining what's possible by delivering energy abundance for all. With more than 30,000 fuel cell modules deployed worldwide, we are the trusted partner for Fortune 100 companies and innovators alike. Our cutting-edge solutions enable unparalleled "time-to-power" capabilities, reliability, and sustainability, ensuring our customers remain ahead in a world where soaring energy demand and intensifying energy scarcity are rapidly becoming the new norm.

At Bloom, we thrive on collaboration, bold thinking, and relentless innovation. We believe that, together, we can create a brighter, more sustainable future while tackling the most pressing challenges of the 21st century.

We are looking for a Commercial Operations Director - Data Center to join our team in one of today's most exciting technologies. This role will report to Head of Data Center Operations and based in San Jose, CA.

Job Summary

As the Commercial Operations Director - Data Center at Bloom Energy, you will serve as a critical bridge between cross-functional GTM teams and the Data Center business. This leadership role will be responsible for defining sales processes, developing operational playbooks, and executing key initiatives related to sales proposals, pricing scenarios, RFPs, and contracts. The ideal candidate will have a strong project management skillset, expertise in contract negotiations, and ability to work across various internal stakeholders (i.e. sales, application engineering, operations, legal, and structured finance). This role is essential in maintaining our operational excellence and supporting our team's growth and success in the competitive data center power solutions market.

Key Responsibilities

Contract Management

• Ensure current business, legal and compliance requirements in collaboration with the structured finance and legal team
• Validate customer details (legal entity, contact info) are accurate and ensure alignment with contract terms, including pricing, terms and conditions
• Ensure client requirements, including scope of work, service levels and deliverables, and negotiated terms by the sales and legal team are incorporated into the contract
• Responsible for the review and internal approval workflow, facilitating reviews and resolution of business and legal terms with internal stakeholders, including legal, finance and ELT

Proposal Management

• Develop overall proposal process and standard proposal template in collaboration with the sales, engineering, pricing/structure finance and legal teams
• Tailor proposals based on customer requirements and project plans, with specific Bloom solutions
• Ensure quality of formatting for customer executive level presentation, including graphics, charts, structured layouts
• Collaborate with the structured finance team to develop pricing structure and payment terms that are aligned to customer requirements and PnL structure
• Responsible for the review and internal approval workflow, facilitating reviews and resolution of business and legal terms with internal stakeholders, including legal, finance and ELT
• Ensure timely delivery of the proposal by the responsible Account Executive or Bloom leadership
• Communicate acknowledgement of submission and track customer feedback or clarification.

Cross-functional Team Coordination

• Facilitate seamless communication and workflow between sales, application engineering, structured finance, and leadership teams
• Manage project timelines, track interdepartmental deliverables, and proactively identify and resolve potential bottlenecks
• Organize and lead cross-functional meetings to ensure alignment of proposal strategies, pricing, and customer engagement approaches

Operational Process Optimization

• Define, audit and continuously review and refine commercial operations processes to enhance efficiency and effectiveness
• Develop and implement best practices for proposal creation, RFP response, and cross-functional collaboration
• Act as a subject matter expert on sales operations tools, methodologies, and industry benchmarks. Knowledge of AI software to drive operational efficiencies and sales productivity a plus.

Qualifications

• Experience: 12+ years of experience in commercial operations, GTM revenue operations, preferably in technology, energy, or data center solutions. Experience with hyper scalers is a plus.
• Technical Expertise: Strong knowledge of alternative energy solutions, especially fuel cell technology, microgrids, and renewable integration for large-scale facilities.
• GTM Operations: Proven track record of supporting complex sales cycles and managing cross-functional teams
• Education: Bachelor's degree in Engineering, Business, Energy Management, or related field; MBA or advanced technical degrees are a plus.

Core Competencies

• Organizational and project management skills: Ability to juggle multiple complex projects simultaneously, creating structured workflows that ensure timely and precise execution of critical sales support tasks.
• Excellent written and verbal communication skills: Communicates complex technical and commercial information with clarity, precision, and persuasiveness, bridging communication gaps between technical, sales, and finance teams.
• Analytical & Financial Acumen: Ability to develop business cases, calculate ROI, and conduct cost-benefit analyses to demonstrate value for potential clients. Ability to work effectively in a fast-paced, dynamic environment: Demonstrates resilience and adaptability, maintaining high performance and composure while rapidly shifting priorities and navigating the ever-changing landscape of data center energy solutions. Willing to travel as business needs require.

Bloom Energy is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to compliance with all applicable laws providing equal employment opportunities. All qualified applicants, will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or on the basis of disability. Bloom Energy makes reasonable accommodations, consistent with applicable laws, for the known physical or mental limitations of an otherwise qualified applicant or employee with a disability, who can perform the essential job functions, unless undue hardship would result.

Bloom Energy is committed to fair and equitable compensation practices. The total compensation for this position includes standard company benefits and is based on various factors including, but not limited to, relevant skills and experience.

You are also eligible for participation in the Bloom Energy Sales Bonus Plan. In this plan, your variable compensation will be determined based on individual attainment of guidance, team/segment achievement and other discretionary elements. The Sales Bonus Percentage for this role is currently set at 100% of the base salary.

Salary Ranges:

$164,000.00 - $246,000.00