Working Student Business Process Management (m/w/d)

Job Description

We are looking for a working student in Business Process Management (m/f/d) to support our Process Transformation Team in its operational activities by providing hands-on assistance in BPM software administration, team coordination, and continuous improvement efforts.

What you will do

• You provide first-level support related to our BPM software (BIC platform), including user management, access rights, and basic troubleshooting.
• You support team's process transformation and automation projects.
• You contribute to the continuous improvement of group-wide process management framework.
• You assist the Head of Process Transformation in coordinating team activities,
• You support in maintaining internal documentation and templates, as well as optimizing team practices and routines.

What you'll need to succeed

• Ongoing Master's Degree.
• Outstanding verbal and written communication skills in English (a plus: in German).
• Interest in process management, business administration, digital tools, and change management and willingness to learn.
• A plus: first experience in project management, process documentation (e.g. BPMN 2.0) or automation and with BPM applications (e.g., BIC, SAP Signavio).
• Organizational skills and attention to detail.
• Proactive, reliable, and structured in task execution.
• Service-oriented mindset with a hands-on, can-do attitude.
• Empathy and team spirit, contributing to a positive and collaborative team culture.