Staff Reliability Engineer

Role and Responsibilities

• Lead efforts for effective root-cause analyses for field return solid oxide fuel cell products to drive reliability improvement.
• Lead reliability testing of solid oxide fuel cell products for continuous improvement.
• Gather and validate data from multiple databases using Python, SQL or other methods to complete analyses on performance, reliability and degradation for Bloom Energy fuel cell systems.
• Work with others in Quality, Product Development, Field Service and Remote Monitoring to gather and analyze information to support root cause and corrective actions of product failures and other operational incidents.
• Support efforts to improve data collection and databases for effective and efficient analysis.
• Develop methods to automate repeated analyses to allow for effective and efficient monitoring of fleet performance and reliability metrics.
• Track progress in reducing the cost of poor quality issues to our business.
• Develop reliability block diagram and Monte Carlo simulations and provide data to Product development, Service, Marketing, Finance and others to support predictions of service replacements and costs associated with supporting Bloom Energy fuel cell products.
• Organize data input into Excel and JMP statistical analysis package to complete critical reliability analyses.
• Work with Service, Operations, Quality Engineering and Product Development to interpret the results of analyses to lead continuous improvement of product performance, degradation and reliability.
• Create PowerPoint presentations summarizing the analyses completed with assumptions, conclusions and recommendations for customer and internal audiences.
• Provide direction and guidance to more junior engineers in US and India offices.