Intern, Systems Operations

Job Description

Key Roles and Responsibilities

• System Documentation: Document all system technical information, architecture, and Azure resources. This includes creating detailed descriptions of existing infrastructure, services, and configurations.
• User Manual Creation: Compile and format user manuals for various systems, ensuring clarity, accuracy, and accessibility for end-users.
• Microservice Development: Design, develop, test, and deploy a document control microservice to upload and manage documentation, with the functionality to return the correct user manual for each respective system.
• Coding & Testing: Write clean, efficient, and well-documented code using best practices, participating in code reviews to ensure quality and adherence to coding standards.
• Collaboration: Work with cross-functional teams, including developers and analysts, to gather requirements, understand user needs, and ensure seamless integration of the new microservice.
• Troubleshooting: Assist in troubleshooting and resolving technical issues related to the microservice and general IT infrastructure.
• Process Improvement: Analyze document workflows and propose improvements or automation to enhance efficiency and compliance.

Qualifications, Skills & Experience

• Background in Computer Science, Information Technology, Software Engineering or equivalent
• Basic knowledge of programming languages (e.g., Python, C#, Java).
• Familiarity with cloud platforms, preferably Microsoft Azure, and its services.
• Understanding of microservice architecture principles is a plus.
• Strong analytical skills and exceptional attention to detail.
• Excellent written and verbal communication skills, with an ability to communicate technical information clearly.
• Proactive mindset and eagerness to learn new technologies and systems.
• Ability to work independently on assigned tasks and collaborate effectively in a team environment.
• Familiarity with version control systems (e.g., Git) and agile methodologies is preferred.