Head of LATAM

Job Description

This is a remote job, so you can live in Brazil, Mexico, or Chile.

Your qualifications

• 7-10 years of experience in installation, service or maintenance operations in the wind power sector.
• Fluency in Spanish and English (additional languages spoken are a plus).
• Strong financial acumen, with the ability to analyze data, manage budgets, P&L responsibilities and driving profitability.
• Strong background in customer relationship management and business development.
• Excellent leadership and people management skills with a focus on team development and engagement.
• Exceptional communication and negotiation skills to build lasting customer relationships
• Strategic thinking balancing short-term operational demands with long-term strategic goals, Making informed, timely decisions even in complex or ambiguous situations.

Your Role

1. Leadership & People Management

• Establish clear performance goals for Project Managers team members and provide regular feedback to enhance individual and team performance.
• Oversee and manage Project Managers and their respective projects.

2. Profit & Loss (P&L) Accountability

• Manage the P&L for all ongoing projects in the LATAM region, ensuring profitability and cost efficiency.
• Track and analyze financial metrics, identifying opportunities to improve revenue, reducing costs, and maximizing profitability.
• Ensure projects are executed on time, within scope, and in compliance with FairWind's quality standards.
• Oversee resource allocation and project budgeting to optimize operational efficiency.

3. Customer Relationship Management:

• Act as the primary point of contact for key customers in the region, fostering long-term relationships and ensuring customer satisfaction.
• Develop a deep understanding of customer needs and expectations to tailor service offerings and strengthen partnerships.
• Negotiate and oversee installation and Service contracts, ensuring alignment with FairWind's business objectives.
• Identify and pursue opportunities for expanding the scope of services with existing customers.

4. Business Development & Strategic Planning:

• Monitor market trends, competitor activities, and customer demands to identify growth opportunities.
• Collaborate with Sales Department, other business units and stakeholders to leverage synergies and drive cross-functional success; Develop and uphold project management standards, processes, and best practices.
• Provide management reports, set guidelines, and establish a governance framework to support project execution.
• Represent FairWind at industry events, conferences, and meetings to promote the company's services and capabilities.

5. Operational Excellence & Safety Compliance

• Ensure adherence to all safety regulations and industry standards, maintaining a zero-incident work place culture.
• Ensure projects are executed efficiently and consistently.
• Drive continuous improvement initiatives to enhance operational efficiency and service quality.
• Implement and monitor KPIs to track operational performance and identify areas for improvement.
• Oversee compliance with legal and regulatory requirements across all regional operations.