OT Network and Systems Administrator II

Job Description

Ulteig, and its affiliated companies, are hiring for the position of OT Network & Systems Administrator II working in the Automation, Integration, and System Protection (AISP) Department. The OT Network & Systems Administrator II is a hands-on technical role, responsible for designing, programming, testing, and troubleshooting network equipment and servers to support our clients' needs. The primary designs support Supervisory Control and Data Acquisition (SCADA) and data historization in the renewable power industry. You will collaborate within a highly supportive, multidisciplinary team to design network architecture and configure managed switches, firewalls, and servers. The ideal candidate will have hands-on experience in at least one hardware category and working knowledge of at least two categories, paired with a strong commitment to continuous learning and professional growth.

Please note that resumes must be submitted in English for the application to be considered

What You'll Do

• Design network infrastructure and make recommendations to support client needs. The network design tasks typically consist of the following elements:
  • Create Layer 1, 2, 3 drawings to depict the network.
  • Create an IP address spreadsheet for all devices on the network.
  • Define firewall rules to facilitate the necessary secure communication between devices.
  • Configure, test, and troubleshoot network equipment using industry best practices for secure networks:
  • Configure firewalls to allow only desired traffic between devices (common vendors are Fortinet and Palo Alto).
  • Coordinate and troubleshoot VPN tunnels to allow remote traffic.
  • Configure network switches (common vendors are Cisco, SEL, Hirschmann, Antaira).
  • Support engineers and clients with communication issues as they arise.
  • Configure client servers under the supervision of a Lead Administrator:
  • Installation of operating systems (Windows and Linux).
  • Installation of SCADA applications (Ignition and others).
  • Installation of historian database (Microsoft SQL, MySQL, MariaDB).
  • Configuration of Virtual Machines.
  • Configure Network Attached Storage (NAS) or recovery solutions.
  • Take ownership of quality and participate in QC checks of designs and configurations.
  • Fosters strong client relationships, demonstrating responsiveness both within the organization and externally, with regular client engagement.
  • Prepare reports and correspondence concerning the direction of assigned projects.
  • Additional duties may include tasks beyond what is listed, such as special projects, assisting colleagues, or new initiatives. A willingness to adapt to changing priorities and support team efforts enhances collaboration and growth opportunities.

What We Expect from You

• Bachelor's degree in Telecommunications Engineering, Computer Engineering, Information Technology, or a combination of education and experience instead of a degree, with relevant industry experience, along with related professional network certifications (CCNA, Network+, VCTA-DCV, etc.)
• Ability to work in a hybrid mode schedule; 3 days in the office in San Pedro (Montes de Oca), 2 days from home.
• Occasional travel to work sites in the US is required.
• Must possess strong verbal and written English communication skills (CEFR level B2-C1). You should be comfortable articulating complex ideas and collaborating effectively within a global professional environment.
• Able to work closely and effectively with other disciplines on multi-disciplinary projects.
• Attention to detail and strong time management skills.
• Hands-on experience with design, implementation, and maintenance of all aspects of network environment, including routers, firewalls, switching, and wireless.
• Must have authorization to work legally in Costa Rica for any employer.

It is a plus if you have

• Understanding and experience with NERC CIP standards and how the control environment impacts both the business and IT/OT processes and systems is preferred.
• Experience working in the electric utility industry or other industrial network environments with exposure to SCADA devices or protective relays is strongly preferred.
• Proficient understanding of setting up or overseeing physical or virtual servers, with a preference for experience in Hyper Converged Solutions or alternative redundant server configurations (such as VMware VSAN and others).
• Basic understanding of multiple communication protocols (DNP/Modbus/IEC61850/TCP/UDP) and physical communication mediums (RS232, RS485, copper, fiber, etc.).
• Experience in Network security, Vulnerability management, Asset management, Network security architecture, and Network hardening is preferred.
• Experience with the following is a plus: Wireshark, Linux, VMware, Hyper-V, Visio, PuTTY, SolarWinds.

As you consider applying for a position, we encourage you to think outside the box - because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability, and potential, and then creating an environment where they can become the best versions of themselves. We don't want to miss out on the possibility of speaking with the next outstanding Ulteig team member, so please apply if you think this role is a great match for your unique skills and strengths.

What You Can Expect from Ulteig

Ulteig, and its affiliated companies, is a purpose-driven organization that has built a culture focused on people - both our clients and our employees -for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meet your needs and help you achieve your goals. We value your unique perspective, respect your individuality and celebrate your contributions. At Ulteig, we take our own success and the success of our clients personally.

We offer our team members

• Flexible Workplace
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world's critical infrastructure. Ulteig, and its affiliated companies, connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America's essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig, and its affiliated companies, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig, and its affiliated companies, is a Drug Free Workplace

ACHIEVE | GROW | COLLABORATE

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig, nor any of its affiliated companies, will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.