运营调度员

Job Description

Tired of the status quo? So are we. Freedom Power is leading the charge in the rapidly expanding world of home electrification. We've unified the expertise of Freedom Solar and Freedom HVAC to become a complete whole-house energy provider, and we're looking for passionate individuals to join our unstoppable team. This is more than a job; it's a mission to achieve Energy Empowerment for our customers. We offer the full spectrum of solutions-from cutting-edge solar and battery storage to high-efficiency HVAC, generators, and innovative Power Plans. You'll be joining the same local, Texas-rooted teams committed to customer-first excellence, but with a massive new opportunity for growth and impact. If you want to build a rewarding career by helping homeowners take control of their energy, slash their bills, and stay protected no matter what-your future starts here.

We take great pride in living by these 6 core values:

• Pride in Quality Craftsmanship
• Go Above and Beyond
• Put People First
• Have a Humble Heart
• Give a Damn
• Shoot Straight

Freedom Power is seeking a highly organized and detail-driven Operations Scheduler to join our growing team. In this role, you will be the central hub for coordinating and optimizing schedules across multiple operational functions-including rooftop installation crews, site assessments, electricians, utility shutdowns, and service work. This position plays a critical role in ensuring operational efficiency, maximizing crew productivity, and delivering a seamless customer experience. The ideal candidate is a proactive problem-solver with strong communication, analytical, and project management skills who thrives in a fast-paced environment.

Essential Functions and Duties

• Own and manage the installation scheduling pipeline, ensuring crews are scheduled efficiently, proactively, and with full consideration of project requirements
• Coordinate closely with Regional Operations Managers to align schedules with project scope, crew capacity, and regional priorities
• Own and manage site assessment scheduling queue, ensuring quick turnaround times and full utilization of assessor capacity
• Own and manage the electrician scheduling queue based on regional timelines and project needs
• Coordinate and schedule all utility shutdowns with applicable providers
• Own and manage the scheduling for deinstallations and reinstallations, collaborating closely with the Service team
• Own and manage the scheduling queue for service work where necessary
• Communicate directly with customers when necessary regarding scheduling updates, timelines, and service expectations
• Continuously identify opportunities to improve scheduling processes, efficiency, and communication workflows

Qualifications

• Exceptional organizational, multitasking, and time-management abilities
• Strong interpersonal and communication skills (both written and verbal)
• Proven ability to work effectively in a fast-paced, high-volume environment
• Analytical mindset with strong problem-solving capabilities
• Self-motivated with the ability to work independently and take initiative
• Proficiency in Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Professional demeanor with a customer-first mindset
• Commitment to continuous learning and improvement

Knowledge, Skills and Abilities

Preferred (but not required)

• Familiarity with multi-crew or multi-trade scheduling (e.g., electricians, installers, service techs)
• Experience using scheduling or CRM software (e.g., ServiceTitan, Skedulo or similar tools)
• Experience coordinating with utility companies, permitting offices, or inspection processes
• Knowledge of solar, construction, or home services industries

Physical

This position is a fully office-based role. The job primarily requires sitting for extended periods, working at a computer, and performing routine administrative tasks. Occasional standing, walking within the office, and light movement may be required.

We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. And you may have other skills that are valuable for the role, but which we haven't thought of. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.

Freedom Power is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Employee Benefits

Freedom Power recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:

• Medical, Dental, and Vision Insurance
• 100% Company-Sponsored Short-Term Disability
• 401(k) Employer Matching
• Weekly Pay Dates
• 3 Weeks PTO + 3 Sick Days
• 12 Paid Holidays
• 1 Floating Holiday
• Upward mobility Opportunities!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.