助理客户经理

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee - regardless of position, role, or identity is treated with respect and given an equal chance to thrive.

Additionally, you will enjoy:

• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours
• 401(k) with company match
• Paid vacation, sick, personal and parental leave time
• Paid Volunteer Time: giving back to our communities is important to us
• Employee Recognition Program - convert your recognition points into gift cards
• Employee Assistance Program - offers benefits to help you manage daily responsibilities
• Access to on-demand training courses to advance further in your career

Job Description

The Associate Account Manager supports delivery of utility-sponsored energy-efficiency programs for commercial and industrial (C&I) customers within an assigned territory. Acting as CLEAResult's on-the-ground representative, this role helps business customers and their contractors identify, pursue, and complete energy-saving projects that qualify for utility incentives and rebates.
This is an entry-to-mid-level account management role, well suited to someone early in their energy efficiency or client-facing career who wants to build technical program knowledge, customer relationship skills, and utility-program expertise. The Associate works closely with a Senior Account Manager and program staff, taking on a growing share of the account portfolio and project pipeline as they develop proficiency, with a clear path toward a full Account Manager role.

Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind.

For this exciting career opportunity, you're a great fit if you can...

• Maintain current accounts and develop new accounts for lower kWh goals for one or more programs. Accounts can be low risk and transitional.
• Troubleshoot technical problems and issues, provide technical advice, guidance and training on installation, adaptation, configuration or enhancement in accordance with client specifications
• Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff
• Serve as a day-to-day point of contact for a portfolio of C&I customers, facilities staff, and trade contractors participating in utility energy-efficiency programs.
  • Promote available energy-efficiency measures, financial incentives, and rebate programs to commercial and industrial accounts, and help customers understand program eligibility and requirements.
  • Support customers and contractors through the project lifecycle - from initial site engagement and application through installation, verification, and incentive payment.
  • Conduct or assist with on-site visits to commercial and industrial facilities to assess energy-saving opportunities and gather project documentation.
  • Prepare and review project proposals, applications, and supporting documentation for accuracy and completeness in line with program and utility requirements.
  • Track account and project status in CRM/program tracking systems; maintain accurate, up-to-date records of customer interactions and project milestones.
  • Partner with senior account managers, engineers, and program staff to learn program design, incentive structures, and industry terminology.

In this exciting career opportunity, you will have...

• 2-4 years of relevant experience

• Bachelor's degree preferred

• Relevant training, industry certifications, education, and work experience could replace education

• Great presentation skills

• Energy Efficiency experience is a plus

DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range

$52,000.00 - $74,400.00

Currency

USD

Type

Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.