技术系统管理员

Job Description

The Technology System Administrator is responsible for the administration, configuration, governance, and support of enterprise technology systems, endpoints, collaboration platforms, and applications. This role helps ensure that Ulteig's technology platforms are secure, reliable, well documented, and optimized for business use. Serving as an escalation point for complex issues, maintaining secure access and configuration standards, supporting adoption of enterprise tools, and partnering with cross-functional teams to improve the employee technology experience.

What You'll Do

• Administer and configure enterprise systems, collaboration tools, and applications, ensuring secure configurations, reliable performance, and alignment with organizational technology and governance standards.
• Support identity and access management across enterprise systems and applications, including Microsoft Active Directory, Microsoft Entra ID, user provisioning, role-based access, permissions, and access reviews in accordance with security and data governance policies.
• Administer enterprise collaboration and productivity platforms such as Microsoft Teams, SharePoint, Templafy, Uconnect, Monday.com, TeamsHub, AI tools, and related SaaS platforms to support secure and effective business use.
• Develop and maintain governance frameworks for enterprise applications and technology systems, including configuration standards, operational procedures, access models, documentation standards, and data management practices.
• Conduct software license reviews and manage license allocation across assigned enterprise applications to support compliance with vendor agreements and optimize platform utilization.
• Troubleshoot complex system, endpoint, identity, and application issues related to configuration conflicts, permissions, integrations, patching, and platform functionality, serving as an escalation point from Help Desk support.
• Maintain compliance with information security standards by supporting configuration reviews, vulnerability remediation, patch management, access hygiene, and consistent operational practices across assigned technologies.
• Create and maintain technical documentation, configuration standards, support runbooks, and internal knowledge resources that improve consistency, repeatability, support efficiency, and self-service enablement.
• Partner with business stakeholders and technology teams to advise on the effective use of supported platforms, improve support processes, and identify automation or self-service opportunities that reduce recurring issues.

What We Expect from You

• Bachelor's degree in Information Systems, Computer Science, Information Technology, or a closely related technical field; equivalent experience may be considered.
• 3-5 years of experience administering enterprise technology systems, SaaS applications, collaboration platforms, or endpoint management tools.
• Experience with application governance, identity and access management, enterprise collaboration platforms, endpoint administration, software configuration, patching, and technology support practices.
• Demonstrated knowledge of Microsoft 365, Microsoft Teams, SharePoint, Microsoft Entra ID, Active Directory, Windows client administration, Microsoft Intune, and related enterprise technology platforms.
• Strong analytical, troubleshooting, and technical problem-solving skills across system, endpoint, identity, collaboration, and application environments.
• Excellent communication, documentation, time management, interpersonal, and organizational skills.
• Ability to manage multiple priorities, work collaboratively across teams, and deliver reliable support while maintaining strong customer service.
• Demonstrates openness to innovation by embracing and applying evolving technology and AI tools to enhance workflows, solve problems, and drive continuous improvement.
• Must have authorization to work permanently in the U.S.

Preferred:

• Microsoft, CompTIA, ITIL, or other relevant technology certifications.
• Exposure to scripting, workflow, or automation tools such as PowerShell, Power Automate, Azure Automation, or similar platforms.
• Familiarity with ITIL practices, change management processes, and operational support standards.
• Understanding of data governance, compliance standards, and secure configuration management practices.
• Experience developing documentation, knowledge base content, or change management materials that support user adoption and self-service.

As you consider applying for a position at Ulteig, we encourage you to think outside the box - because we do! You might not meet 100% of the skills listed in a description, but we are committed to hiring people with exceptional talent, ability and potential, and then creating an environment where they can become the best versions of themselves. We don't want to miss out on the possibility of speaking with the next outstanding Ulteig team members, so please apply if you think this role is a great match for your unique skills and strengths. And, yes, relevant military experience is absolutely considered for transitioning service members.

What You Can Expect from Ulteig

Ulteig is a purpose-driven organization that has built a culture focused on people, both our clients and our employees, for over 80 years. Working at Ulteig is more than a job, opening opportunities to make an impact by creating and solving for a sustainable future. We recognize our success relies heavily on the dedication and focus of our workforce; this is why we make investing in our employees a top priority. We prioritize flexibility and staying connected to meeting your needs and help you achieve your goals. We value your unique perspective, respect your individuality, and celebrate your contributions. At Ulteig, we take our success and the success of our clients personally.

We offer our team members:

• Flexible Workplace
• Employee Ownership
• Competitive Pay
• Comprehensive Benefits Package
• Collaborative Environment
• Innovative Culture

Our vision is to be the most trusted partners transforming our world's critical infrastructure. Ulteig connects people and resources to develop compelling, integrated solutions across multiple Lifeline Sectors®, including Power, Renewables, Transportation and Water. Ulteig is a trusted partner in engineering North America's essential infrastructure and leverages its expertise with a wide range of public and private clients.

At Ulteig, we care deeply about our team, listening to their needs and ensuring they have the tools necessary to be productive, whether they choose to work remotely, hybrid, or in the office. Regardless of where you work, you are empowered to build a workday that best suits your strengths. We strive to ensure a balance and separation between home and work life. We support a flexible working schedule, so employees are able to focus on what's important to them.

If you would like to be a part of a company that empowers their employees, apply today!

Ulteig is a Drug-Free Workplace

ACHIEVE | GROW | COLLABORATE

Additional Opportunity Details:
Target Base Compensation Range for this role is $79,100 - $107,000
Factors that may be used to determine your actual salary include your job-specific skills, education, training, job location, number of years of experience related to this role, and comparison to other employees already in this role.

This position will be posted for a minimum of 3 days and will continue to be posted for an average of 60 days until a qualified applicant is selected or the position has been cancelled.

Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Ulteig Engineers, Inc., will not accept unsolicited resumes from any source other than directly from a candidate or an approved vendor that has a written and signed agreement in place with Ulteig. Please do not contact or forward resumes to our company employees or locations. Any unsolicited resumes will be considered Ulteig property. Ulteig is not responsible for any charges or fees related to unsolicited resumes.