高级技术培训专家

Become a Technical Training Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll develop innovative learning solutions tailored to the varied needs of our audience at Edison, including linemen, engineers, customer service representatives, and others. Our objective is to develop practical experiential learning that immerses participants in tasks reflective of those they will encounter professionally, whether in leadership roles, field positions, or office environments. The ideal candidate will have expertise in instructional design methodologies, proficiency in graphic design tools, and a passion for developing interactive, learner-centered experiences. As a Technical Training Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Delivers technical trainings on a wide range of solutions areas/ technologies.
• Develops, designs, and ensures quality of training materials; performs in the capacity of Technical Instructional Design Lead.
• Utilizes knowledge of training methodologies to plan and facilitates development of training solutions that drive department or Operating Unit outcomes.
• Monitors and documents user outcomes, needs assessment and learning objectives.
• Supports the implementation of training programs, delivery plans and documentation of user outcomes. Collaborates with cross functional stakeholders to understand to examine existing software and system training materials, identify gaps and develop an organized approach to development of training resources. Contributes to the identification and design of the technical training curriculum, balancing the needs of different functions.
• Ensures feedback is incorporated into the design, development or facilitation of future technical training programs, and that training interventions align both learner experience and department/Operating Unit needs.
• Conducts analyses on program effectiveness, reporting to department or Operating Unit leaders on results. Provides input on documentation of programs, curriculum, and outcome objectives; provides oversight and guidance to less experienced team members.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

Minimum Qualifications

• Five or more years of experience in supporting technical training learning initiatives.

Preferred Qualifications

• Bachelor's or Master's degree in the field of Education, Instructional Design, or Graphic Design
• Instructional Design Certification
• Experience using Adobe Creative Cloud tools (InDesign, Photoshop, Premiere, Illustrator) Articulate Storyline, Microsoft Suite (PPT, Word, Excel)
• Experience in project management
• Experience desging and supporting OJT heavy curricula.
• Experience working in a utility company
• Portfolio submission

Additional Information

• This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• Relocation does not apply to this position.