Rejobs
AGL Energy

Customer Solutions Representative

成为AGL Energy在澳大利亚阿德莱德的客户解决方案代表。为客户提供卓越服务,满足他们的需求。享受竞争力薪资、混合工作选项和职业发展机会。
AGL Energy
AGL Energy
阿德莱德,澳大利亚   混合   全职   AUD 67k yearly  UTC+09:30

AGL Energy

公司概况

AGL Energy

澳大利亚新南威尔士州悉尼

1837年

商业模式

能源

AGL Energy专注于电力和天然气的生产与销售,致力于提供可再生能源解决方案。公司在澳大利亚市场上占据重要地位,提供多种能源产品和服务。

AGL的收入主要来自电力和天然气的销售,以及可再生能源项目的开发与运营。公司还通过提供能源管理服务和解决方案来增加收入。

地点与地理

AGL Energy在澳大利亚各地运营,主要市场包括新南威尔士州、维多利亚州、昆士兰州和南澳大利亚州。公司在这些地区提供电力和天然气服务,致力于推动可再生能源的使用。

公司文化

AGL的使命是通过提供可持续的能源解决方案来改善客户的生活。他们重视创新、诚信和客户服务,致力于推动能源行业的转型。

AGL提供一个包容和多元化的工作环境,鼓励员工的个人和职业发展。公司注重团队合作和开放的沟通,致力于创造积极的工作氛围。

AGL为员工提供多种培训和发展机会,包括职业发展计划和领导力培训。公司鼓励员工不断学习和成长,以适应快速变化的能源市场。

活动与项目

AGL正在进行多个可再生能源项目,包括风能和太阳能发电设施的建设。这些项目旨在减少碳排放并推动可持续发展。

AGL致力于技术创新,正在开发智能电网和能源存储解决方案,以提高能源效率和可靠性。公司积极探索新技术,以满足未来能源需求。

AGL在其运营中实施可持续实践,包括减少废物和水资源管理。他们致力于实现碳中和目标,并推动可再生能源的使用。

职业机会

AGL提供多种职位空缺,包括工程师、项目经理和市场营销专员等。公司欢迎各类人才加入,共同推动能源行业的创新与发展。

AGL为员工提供竞争力的薪酬和福利,包括健康保险、退休金计划和灵活的工作安排。公司重视员工的工作与生活平衡,提供多种支持措施。

联系信息

LinkedIn

agl.com.au

AGL的职业机会


最后更新于 2025-03-27 | 报告问题

Join the change. Together, we’ll make history.

As we keep the lights on for over four million customers and move towards a more sustainable way of life, it’s an exciting time to be at AGL. We’re re-imagining how homes and business live and work across the country and we want you to be a part of it. This moment will define our time, and your career as you work alongside Australia's best and brightest minds. You’ll grow and learn in a collaborative, safe and supportive environment and play your part in changing the course of tomorrow.

Everyone at AGL is an important part of building a better energy future and we want you to join in.

About the role

Looking for a change in career? Join our team as an Inbound Customer Resolutions Agent and experience the satisfaction of delivering exceptional customer service to help our customers achieve success.

We are looking for people who care about our customers as much as we do. We have multiple inbound Customer Solutions Representative roles available with a start date at our BRAND NEW Adelaide CBD office located at 100 King William Street. Our new location is in the heart of the city, conveniently located near bus stops, cafes, and restaurants.

As a Customer Solutions Representative, you will talk with customers over the phone, assessing our customers' needs to deliver high quality interactions and solutions tailored to each individual situation.

This can include account queries and changes, billing queries, customer complaints, selling to existing and new customers and taking payments.

You will be joining a team of highly driven, fun, and engaged group of contact centre agents who live our values day in and day out and work together to achieve team targets and KPI's.

Our focus is making sure our customers are set up for success. This is the mindset you will bring to every interaction.

Further to this, you can expect

  • A competitive salary of $67,002 + 11.5% Super + a range of discounts & benefits
  • Opportunity to earn $500-1500 quarterly bonuses.
  • A Permanent full-time role working 37.5 hours per week
  • Hybrid work arrangements including work-from-home options after your 6-month probation on shifts after 11 AM
  • Paid, onsite training
  • Working hours will be on a rotational basis between 7.30 am - 7.30 pm Monday to Friday and Saturday 7.30 am - 3.30 pm
  • Regular theme days, lunches, morning teas, awards nights and more!
  • Inclusive & diverse culture with a large focus on physical & mental health
  • Diversity networks including LGBTQI+, indigenous, women in leadership, disability support & more
  • Multiple progression routes within the business

You are

  • Resilient, empathetic and take care in every interaction with your customers and colleagues.
  • Passionate about customer service and motivated to achieve the best outcome for our customers.
  • A problem solver that gets a thrill out of identifying the root cause and resolving it.
  • Eager to learn and apply it effectively when dealing with our customers.
  • A great active listener with excellent communication skills - Both written and verbal.
  • A team player that is a key contributor to your team's overall success.
  • Committed to always delivering your best.
  • Confident in learning new technologies and systems and navigate computer systems efficiently and accurately.

You must be available to commence at our CBD location on April 7th

What is in it for you

  • Amazing discounts off your AGL Energy & Telecommunication accounts that you can share with your family and friends.
  • A positive work environment where we support each other
  • A supportive team leader that wants you to be successful and grow
  • Daily touch points with your team leader as well as one on one time each month to talk about career development, opportunities, and overall progress.
  • Career Growth, through learning and development programs, leadership programs and through on the job learning.
  • Onsite and offsite engagement activities including fully catered Friends and Family days and theme days.

Note: You must have unlimited, full working rights in Australia to Apply

Benefits may change over time and vary based on role type and location.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit: www.agl.com.au/careers

AGL is a Circle Back Initiative employer - we commit to respond to every applicant.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the AGL Privacy Policy.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

关于这个角色

2025年3月11日

全职

公司

2025年3月24日

混合

AUD 67k yearly

AGL Energy

agl.com.au

  •  阿德莱德,澳大利亚

Not specified, but customer service experience is implied.

UTC+09:30

立即申请

工作已过期?

请告知 AGL Energy 您是在 Rejobs 上找到这份工作的。这将帮助我们成长,并让更多人投身于可再生能源工作!

如何连接

查看您的连接

在 LinkedIn 上查看您在 AGL Energy 的联系人,在申请此职位时充分利用您的人际网络

靠近 阿德莱德,澳大利亚 的类似工作

与朋友分享

形势严峻,谈话的时机已过。现在是采取行动的时候。 帮助朋友加快向可持续未来的转变。

分享这份工作 - Customer Solutions Representative - 给你的朋友们,帮助他们找到一份值得自豪的职业。