Service Technician (m/w/d)

Job Description

Competitive Hourly Pay + Health, Vision and Dental Benefits

We also offer an extensive benefits package which includes:

• Medical Insurance
• Dental Insurance
• Vision Care Insurance
• $50K Life Insurance
• 401K
• Medical Reimbursement Accounts (HSA & FSA)
• Employee Assistance Program
• Paid Time-Off

Freedom Forever is currently hiring a Service Technician for our Atlanta Office!

Do you have experience in residential solar installs and looking for a home where you can grow? If you have a passion for Solar, Renewable Energy, Natural Resources, Sustainability, come and apply with us!

Position Summary

The Service Technician will report to the Regional Service Manager and is responsible for completing service calls as dispatched, providing diagnostic, troubleshooting solar panel systems and electrical, preventive, and corrective maintenance services to Freedom Forever's installed Residential systems.

Job Duties/ Responsibilities

• Responsible for the preventative and corrective maintenance of Photovoltaic (PV) inverters, string boxes and solar panels and other components
• Assist in the commissioning of the solar array and monitoring systems during project installation when needed
• Ensure that PV systems are setup correctly
• Perform re-roofs, roof repairs, drywall repairs as needed
• Install hardware, PV modules, inverters, and monitoring equipment
• Perform commissioning of inverters and inspection of solar panels
• Mechanical/structural mounting of racking, modules, and electrical equipment
• Respond to corrective maintenance cases on PV inverters, string boxes and solar panels. This includes troubleshooting, testing, and repairing activities
• Electrical wiring of solar array/system (AC and DC)
• Perform voltage testing using appropriate PPE and procedures
• Prepare reports, if needed to comply with deliverables in O&M contracts
• Help in all areas of preventative and corrective maintenance as directed by manager with minimal supervision
• Attend mandatory training sessions on new products, installation methodology, maintenance and safety
• Ensure tasks are performed according to organizational requirements for quality management and environmental, health and safety standards, policies and procedures
• Maintains adherence to Company policies, environmental health and safety policies and good housekeeping practices. Identifies gaps in safety standards as well as safety risks in the environment and provides recommendations to higher level technical staff and management
• Ability to repair all types of Roofs as well as Ground Mounts
• Ability to add or remove panels on solar systems
• Able to identify/isolate roof leaks
• Ability to understand or have experience in Electrical Panels including Sub Panels (MBD derate, conduit bending, relocating circuits, etc.)
• Ability to understand or have experience in Monitoring equipment (Cat5, Zigbee, Router, Range Extender and ETC )
• Able to read and understand plans
• Ability to understand or have experience with all AHJ guidelines within region
• Ability to troubleshoot an inverter that is reporting production loss
• Ability to understand or have experience with all types of Solar Equipment (Enphase, Solaredge, Sunpower and ETC )
• Experience in Electrical troubleshooting (Power outage, shorts, faults, and ETC )
• Understand of battery backup systems (Enphase, LG and ETC )
• Understanding of Standalone Metering equipment (CT for production and consumption)
• Complete RMA???s and log project documentation
• May perform required travel for extended periods at a time
• Other duties as assigned

Qualifications Requirements

• High school diploma or general education degree (GED)
• Must understand NEC (National Electrical Codes) codes that relate to PV installations
• Must have a minimum of 1+ year solar experience
• Must have electrical and roof racking experience
• Ability to read and comprehend electrical and mechanical schematics, technical manuals, procedures, and regulations
• Experience installing all types of grid-tier inverters and be able to work with various ground and roof mount racking systems
• Experience in PV Component performance and HALT testing
• Familiarity with electrical plans and field layouts
• Good motivation with an attention to productivity, detail, and safety
• Able to work safety with heights on ladders and in confined areas
• Be able to lift, pull and push materials and equipment to complete assigned job tasks
• Must be willing and able to climb ladders, stairs, work on rooftops and able to work on your feet for long periods of time
• Be able to lift 50 pounds of weight frequently throughout assigned workday
• Attention to detail
• Excellent written and verbal communication skills
• Excellent customer service skills
• Regular, reliable, and predictable attendance
• Ability to work well with others in a collaborative team environment
• Ability to work in extreme environments (example: hot sun, cold, rain, crawl spaces, etc.)
• Well skilled with power and hand tools as well as showing others how to safely use them
• Maintain a clean and safe working environment
• Must have a valid state driver's license
• Must have a clean driving record

Physical Demands

• Use their hands to handle, control, or feel objects, tools, or controls
• Stand for long periods of time
• Walk or run for long periods of time
• Climb ladders, scaffolds, or poles
• Kneel, stoop, crouch, or crawl
• Bend, stretch, twist, or reach out
• Repeat the same movements
• See details of objects that are less than a few feet away
• Determine the distance between objects
• Use fingers to grasp, move, or assemble very small objects
• Make quick, precise adjustments to machine controls
• Hold the arm and hand in one position or hold the hand steady while moving the arm
• Use one or two hands to grasp, move, or assemble objects
• Understand the speech of another person
• Use muscles to lift, push, pull, or carry heavy objects
• See differences between colors, shades, and brightness
• Move two or more limbs together (for example, two arms, two legs, or one leg and one arm) while remaining in place
• Use stomach and lower back muscles to support the body for long periods without getting tired
• Keep or regain the body's balance or stay upright when in an unstable position
• React quickly using hands, fingers, or feet
• While looking forward, see objects or movements that are off to the side
• lift 50+ pounds

Freedom Forever is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: veteran status, uniformed service member status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Employees of Freedom Forever must submit to a criminal history check, MVR check and a 9-panel drug screen that includes the following: Amphetamines, Cocaine Metabolites, Opiates, Phencyclidine (PCP), Barbiturates, Benzodiazepines, Methadone, Methaqualone, Propoxyphene.

Must be in office (Atlanta) no remote work