Revenue Operations Specialist

Job Description

Bright Power has been a transformative player in clean energy and sustainable buildings since 2004. We believe a meaningful difference in climate change will only be realized if it is easy for building owners to make their buildings better.

Our approach is simple: we find energy and water problems in buildings, we fix them, and we follow up to make sure the solutions worked. Behind the scenes, our unique combination of software, analytics, engineering, and contracting makes it all happen. If you have a can-do problem-solving attitude and are excited to join a company of the brightest minds working on energy and water in buildings, then apply to join our team!

Join Us

Bright Power is comprised of a team of diverse, talented, and hard-working individuals committed to growing this industry and making a positive impact on the environment. We are passionate about reducing energy and water usage by implementing energy efficiency and renewable energy technologies. Our goal is to improve the health, comfort, and value of our client’s buildings, while cultivating a sustainable future. We believe deeply in doing well by doing good and come to work every day seeking to change the world.

The Role

The Revenue Operations Specialist works cross-functionally with various teams to optimize business processes and ensure efficient workflow. The Revenue Operations Specialist is based in the Sales & Marketing division and supports the delivery of revenue-generating initiatives.

Role responsibilities and key tasks

• Help to optimize the functioning of revenue teams by suggesting process improvements and enforcing existing processes;
• Develop a deep understanding of Bright Power business systems, such as Salesforce, MS Office, Slack, and how to further leverage them for efficient workflow;
• Build and maintain reporting and analytics and perform regular data analysis in collaboration with team leadership;
• Promote transparent documentation and record-keeping;
• Support team enablement with training support and the development of training resources

Cross-Functional Collaboration

• Partner with other teams (Finance, IT, Professional Services) to streamline business processes and ensure seamless communications and documentation between divisions
• Assist in special projects and process improvements as needed in collaboration with the leadership team
• Coordinate with a variety of internal stakeholders to promote data integrity and data management

Data Analytics & Reporting

• Dashboard Creation: Build and maintain dashboards to track business metrics and team KPIs
• Data Analysis: Analyze data to identify trends, insights, and areas of improvement. Leverage data to support decision-making and provide actionable recommendations.
• Advanced Reporting: Create complex formulas, pivot tables, and automated reports to streamline revenue processes and improve efficiency.

Process Management

• Process alignment: Coordinate business process development projects and the implementation of revenue team projects
• Process efficiency: Find opportunities for efficiency and workflow optimization
• Optimization: Help optimize the functioning of business teams by suggesting process improvements and enforcing existing processes

Qualifications

Desired Skills and Experience

• Bachelor’s degree preferred
• Excellent Microsoft Office skills (Excel, PPT, Word, etc.). Familiarity with Customer Relationship Management Systems (CRM) and marketing automation systems (i.e. Account Engagement)
• Hands-on experience with Salesforce
• Tech savvy with demonstrated ability to quickly learn and adapt to IT systems, including Salesforce, Slack
• Excellent organizational skills
• Exceptional verbal and written communication skills - ability to communicate effectively and professionally with staff, clients, investors, etc.
• Ability to collaborate effectively with other team members
• Excellent time management skills and the ability to develop and implement a list of priorities
• Careful attention to detail and ability to multi-task, even under pressure.
• Proven ability to take initiative and proactively manage projects and tasks
• Sound judgment, discretion, and confidentiality

Preferred Qualifications

• Completed coursework or certification in Business Analysis
• Knowledge and prior use of Salesforce Sales Cloud and/or Marketing Cloud
• Proficiency with Tableau or Google Data Studio
• Advanced Excel knowledge

Salary

$85,000 - $88,000

Equal Employment Opportunities

Bright Power provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Bright Power complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Bright Power expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Bright Power’s employees to perform their job duties may result in discipline up to and including discharge.