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Freedom Solar Power

Solar Service Coordinator

成为Freedom Solar Power在德克萨斯州奥斯汀的太阳能服务协调员。此职位涉及监控太阳能系统、创建工作订单并确保客户满意。享受医疗保险和401(k)配对等福利。

Freedom Solar Power

公司概况

Freedom Solar Power

Austin, TX, United States

2007

商业模式

可再生能源

Freedom Solar Power 专注于提供太阳能解决方案,包括太阳能电池板的安装和维护。他们的目标是帮助客户降低能源成本并实现可持续发展。

主要收入来源于太阳能系统的销售和安装服务,以及后续的维护和支持服务。

地点与地理

Freedom Solar Power 主要在美国运营,特别是在德克萨斯州。他们在多个城市提供服务,包括奥斯丁、达拉斯和休斯顿。

公司文化

他们的使命是推动可再生能源的普及,帮助客户实现能源独立。他们重视诚信、创新和客户满意度。

Freedom Solar Power 提供一个开放和协作的工作环境,鼓励员工提出新想法并参与决策过程。

公司致力于员工的职业发展,提供培训和进修机会,以帮助员工提升技能和职业生涯。

活动与项目

Freedom Solar Power 最近推出了一项新的太阳能融资计划,旨在帮助更多家庭和企业能够负担得起太阳能系统。

他们在太阳能技术方面不断创新,采用最新的太阳能电池板和储能解决方案,以提高系统的效率和可靠性。

公司积极参与社区可持续发展项目,支持环保活动,并致力于减少自身运营的碳足迹。

职业机会

Freedom Solar Power 通常招聘太阳能安装技术员、销售代表和项目经理等职位,以支持其快速增长的业务。

公司为员工提供竞争力的薪资、健康保险、退休计划以及灵活的工作时间,以促进员工的工作与生活平衡。

联系信息


最后更新于 2025-03-27 | 报告问题

Freedom Solar is one of the largest solar installation companies in the United States. Founded in Austin in 2007, our residential business serves Texas and Florida, and our commercial business has a nationwide reach. Our strong reputation in the industry is based on our dedication to quality craftsmanship and outstanding customer service. At Freedom Solar, our mission is to enable our customers to live more powerfully by harnessing clean, affordable, and reliable energy from the sun. We take great pride in living by these 6 core values:

  • Pride in Quality Craftsmanship
  • Go Above and Beyond
  • Put People First
  • Have a Humble Heart
  • Give a Damn
  • Shoot Straight

At Freedom Solar, we have built a customer-focused, turnkey solar installation experience that is unusual in the industry. Unlike most solar companies, we serve our customers through the entirety of their solar journey, from marketing and sales, to installation, to service and warranty coverage. As we have scaled, we have remained true to our startup roots, with dedication, creativity, resourcefulness, and speed inherent to our culture. We care deeply about our customers and the environment, and everything we do reflects that. And we aspire that our team emulates and enhances this culture.

Freedom Solar Power is looking for a customer service-oriented Service Coordinator to join our growing team! The service team plays a critical role in providing exceptional customer experience while answering customer inquiries related to solar system service calls. You will be serving as a liaison between customers and service technicians to ensure efficient and timely solutions to clients. This is an in-office opportunity.

Essential Functions and Duties

  • Monitoring customer solar systems and educating homeowners on system efficiency and productivity
  • Creating and tracking work orders and workflow maintenance requests in a timely manner.
  • Handling invoicing for all service tickets and coordinating payment with accounting
  • Ensuring customer satisfaction by providing excellent customer support
  • Serving as a liaison between our customers and technicians
  • Working with scheduling to confirm service visits
  • Answering customer concerns or service requests regarding their solar products
  • Understanding the freedom Solar Power products and the installation process to answer questions
  • Assist with other duties and tasks outside of our day-to-day duties
  • Perform additional tasks as assigned

Qualifications

  • Solar experience
  • Escalation experience
  • At least 1 year of high-volume customer engagement experience.
  • Must be able to multitask and handle working under pressure.
  • Prior solar experience in monitoring, sales, or service capacity is a strong plus!
  • Strong computer skills.
  • Must possess professionalism and a positive attitude.
  • Must have excellent verbal and written communication skills.

Knowledge, Skills and Abilities

  • Ability to work under pressure.
  • Ability to handle high-stress calls and customer escalations.
  • Working knowledge of the solar industry, installation processes, or electrical.
  • Highly organized with the ability to self-manage.
  • Ability to manage projects in pipelines.
  • Team mentality.
  • Flexible to change.

We understand you may be a great candidate without fitting all our preferred experience, knowledge, skills, and attributes. And you may have other skills that are valuable for the role, but which we haven’t thought of. Because we recognize this and we value diversity of thought, experience, and background, we still encourage you to apply.

Freedom Solar is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Employee Benefits

Freedom Solar recognizes that talented people are attracted to companies that provide competitive pay, upward mobility, and an exciting fast-paced culture. For this reason, we offer a growing Benefit Plan that includes the following:

  • Medical, Dental, and Vision Insurance
  • 100% Company-Sponsored Short-Term Disability
  • 401(k) Employer Matching
  • Weekly Pay Dates
  • 3 Weeks PTO + 3 Sick Days
  • 12 Paid Holidays
  • Team Building Events!
  • Upward mobility Opportunities!

关于这个角色

2025年7月7日

全职

公司

2025年7月7日

现场

Freedom Solar Power

freedomsolarpower.com

  •  奥斯丁,德克萨斯州,美国

At least 1 year of high-volume customer engagement experience

UTC-05:00

立即申请

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