![Smappee](https://cdn.rejobs.org/2161-smappee-logo.png)
Sales Engineer
Contribute to Smappee's growth as a Sales Engineer in Germany. Provide technical support to installers, collaborate with sales team, and showcase product value to customers. Bachelor's degree in technical field required.
Smappee stands for Smart Appliance for Energy Efficiency. At the core of everything we do, we aim to facilitate energy efficiency in an innovative, easy, and fun way. Our cutting-edge technology empowers businesses and individuals to take control of their energy consumption, reduce costs, and contribute to a sustainable future. We're on a mission to make energy management smarter, more efficient, and environmentally friendly. Our offering focuses on energy management solutions and electric vehicle charging. With a global reach and a dynamic, rapidly expanding team, we're driving innovation and sustainability to power a brighter future.
We're looking for a Sales Engineer in Germany to contribute to our company’s rapid and sustainable growth. As a Sales Engineer, you're responsible for serving as a technical resource and ensuring the proficiency of certified installers in Smappee's solutions, as well as collaborating with cross-functional teams to resolve technical issues promptly. Additionally, you will foster relationships with installers, support the sales team in aligning technical solutions with customer needs, and showcase the value of Smappee's products to potential customers.
Responsibilities
Product Support
- Serve as a technical resource for certified installers, offering guidance and assistance for complex installations, integrations, or troubleshooting scenarios.
- Ensure that installers have a deep understanding of the technical aspects of Smappee's solutions, including system configuration, integration with existing infrastructure, and troubleshooting techniques.
- Conduct thorough analysis and diagnosis of technical problems, escalating complex issues to the appropriate internal teams, such as engineering or product development.
- Collaborate closely with cross-functional teams to ensure prompt resolution of issues and maintain high levels of satisfaction.
- Maintain a comprehensive knowledge of Smappee's products, features, and compatibility with different systems to assist customers effectively.
Technical Sales Support
- Foster strong relationships with certified installers, providing ongoing support, training updates, and product knowledge sharing.
- Collaborate with the sales team to understand customer requirements and provide technical solutions that align with their needs.
- Demonstrate the value and capabilities of Smappee's products to potential customers through technical presentations, demonstrations, and consultations.
- Collaborate with the sales team to identify opportunities for certified installers to contribute to sales efforts and provide post-sales support to customers.
Requirements
- Bachelor's degree (or equivalent background) in a relevant technical field, such as electrical engineering/trade or a related discipline.
- Strong technical aptitude with the ability to understand complex technical concepts and articulate them in a clear and concise manner to both technical and non-technical audiences.
- Customer-focused mindset with a passion for delivering exceptional service and building long-term relationships.
- Analytical and problem-solving skills to diagnose and resolve technical issues effectively.
- Ability to work independently, prioritise tasks, and manage multiple projects simultaneously.
- Familiarity with energy monitoring, smart home devices, or renewable energy technologies is a plus.
- Willingness to travel for face to face training, customer visits, trade shows, and industry events (including Internationally).
Benefits
At Smappee we believe in a modern, dynamic, flexible work environment and culture where you can be yourself and truly inspire people to contribute to a better planet. What can you expect exactly?
- Personal growth with multiple career and personal development opportunities in an organization that is constantly evolving
- A chance to participate in team activities and companywide events
- A German contract with remuneration according to experience, completed with benefits such as a car allowance, meal allowance and WFH allowance
- Through profit participation you can benefit financially from the success and growth of the organization
- A job where you can truly contribute to a better planet
Jak jste propojeni přes LinkedIn
Zobrazit spojeníPodívejte se na své kontakty ve společnosti Smappee na LinkedIn a využijte svou síť při kontaktu s tímto zaměstnavatelem.
Ano, mám zájem!
Nabídka je neaktuální?Prosím, dejte Smappee vědět, že jste našli tuto práci na Rejobs. To nám pomůže růst a zprostředkovat práci v obnovitelné energetice více lidem jako jste Vy!
Jak jste propojeni přes LinkedIn
Zobrazit spojeníPodívejte se na své kontakty ve společnosti Smappee na LinkedIn a využijte svou síť při kontaktu s tímto zaměstnavatelem.
Ano, mám zájem!
Nabídka je neaktuální?Prosím, dejte Smappee vědět, že jste našli tuto práci na Rejobs. To nám pomůže růst a zprostředkovat práci v obnovitelné energetice více lidem jako jste Vy!
O této roli
Mar 11, 2024
Plný úvazek
Firma
Sep 06, 2024
On-site
Deutschland, Německo
Bachelor's degree or equivalent
UTC+01:00
Tagy
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