IT Remote Site Associate

EDP Renewables is a global leader in the renewable energy sector and currently operates in more than 25 markets. With eight offices and several sites, at EDP Renewables North America, we are experienced developers and operators of renewable energy. Our portfolio includes wind farms, solar parks, energy storage projects, and green hydrogen solutions throughout the continent. We are ranked among the top 5 in the U.S. in operational renewable energy capacity.

Our company is part of EDP, a global energy group present in around 30 markets with a particular emphasis on renewable energies. With more than 45 years of experience, we have been consolidating a relevant presence on the world energy scene based on the commitment to be all-green by 2030, leading the energy transition. With more than 13,000 employees around the world, we are committed to using our energy and heart to drive a better tomorrow.

What you will do

Role Overview

The Remote Site Associate will support the planning, coordinate, direct and design IT-related activities of new and current projects (including field development office, construction offices, substation control buildings, Houston Main office and permanent O&M facilities) and providing on-going support EDPR NA's to ensure new and current projects have all meet all IT hardware and software requirements.

Main responsibilities

• Support on define telecommunications and data circuit requirements for new projects (including field development offices, construction offices, substation control buildings, and permanent O&M facilities)
• Identify local telephone providers
• Participate in project calls for all active projects as IT representative to monitor when site will be ready for telecommunications and data circuits
• Conduct site visits with Project Manager local telecommunications providers to explain our requirements and timing of our project
• Provide inputs about orders for telephone services
• Provide inputs for primary MPLS data circuits via AT&T and other service providers
• Provide inputs to about back up satellite data circuits via Hughes Satellite and Other service providers
• Meeting with subcontractors to update Project Manager for the project
• Support telecommunications and IT services with Engineering and Construction
• Checking and preparing site reports, designs and drawings
• Monitor installation of all telecommunications and data circuit orders
• Provide hand-on assistance to network team for the installation and turn-up of new remote locations
• Research and identify and secure alternative data connections (wireless broadband, cellular, etc.) if permanent circuits won't be installed before they are required
• Review drawings provide comments and develop IT requirements for O&M buildings and/or new projects
• Collect and solve IT issues with the different sites
• Interface between remote sites and the remaining IT team to have issues solved
• Support IT requirements for construction of substation control buildings
• Review drawings and provide comments for construction of substation control buildings
• Review telecommunications and data circuit invoices to ensure proper billing rates are used or to confirm items removed from service are no longer billed
• IT Interface with telecommunications companies and accounting to resolve billing disputes
• Assist remote locations in resolving telecommunications related issues and other site issues
• Assist with ordering network equipment for new remote locations
• Coordinate configuration of network equipment with the network team
• Install, remove or demobilize network and telecommunications equipment in new remote locations
• Secure, install and configure PBXs or VoIP for remote locations. Interface with service vendors when required
• Secure, install and configure VoIP systems for EDPRNA with the internal network team and providers
• Coordinate with the internal network team to identify new/upgraded equipment for remote locations
• Interact with third party telecommunications and data circuit providers
• Support Corporate Services group in use of office access control and video surveillance systems
• Coordinate with asset operations to determine video surveillance needs and obtain and install required systems. Provide support for systems as needed
• Install and configure badging systems at remote sites
• Support NERC project team in implementation of access control systems at substations
• Monitor new substation control building design and development to ensure they meet NERC requirements
• Additional duties as required

Employment type

Full-Time / Hybrid

Work site

Houston, TX

What are we looking for

Minimum Requirements

• Bachelors in Telecommunications or related field
• 1-3 years of progressive experience in Field Telecom / Networking Support with extensive experience managing medium to large infrastructure projects (from construction until delivery)
• Experience managing both infrastructure and business application initatives, including hardware and software upgrades and implementations
• Excellent written and oral communication skills, extensive presentation experience, with the ability to interact effectively with all levels of management and staff
• Ability to perform discovery and assessment functions, and provide technical or functional network solutions in the field
• Exposure to Infrastructure Management, Security, Disaster Recovery/Business Continuity Server, Network Design and Management
• Understanding of Network operations including switching, routing, firewalls, and Help Desk/Tech Support

Travel

40-50%

Behavioral Requirements

• Must have a strong technical knowledge of networking
• Be detail-oriented and methodic
• Experience working with 3rd party network providers
• Excellent communications skills- with all levels of the organization
• Ability to operate a motor vehicle and possession of a valid driver's license
• Ability to work around low and medium-voltage equipment
• Ability to sole practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability and willingness to travel occasionally to other operational sites within the US as needed
• Ability and willingness to work overtime on holidays and weekends and to work on short notice as needed due to on-call scheduling
• Experience with power plant operations and maintenance, wind plant operations and turbines (including turbine power converters specifically), high-voltage switching, and post-operational repair and maintenance of turbines preferred
• Ability and willingness to respond to site emergencies 24 hours a day, 7 days a week, as needed
• Ability to work weekends, holidays, and overtime as needed

Physical demands & working conditions

Sitting/Standing/Flexibility: Ability to stand and sit for 8 or more hours when in an office environment
Walking: Ability to walk .5 to 2 miles per day, including across unpaved and rough surfaces when on project sites.
Speech/Reading: Ability to speak, read, and write English proficiently and deliver a variety of instructions furnished in written verbal, diagram, or scheduled form
Lifting: Ability to lift items weighing up to 10 pounds
Vision/Hearing: Ability to understand a variety of instructions furnished in written, verbal, diagram, or schedule form

Equal opportunities for all

Our vision is that each person combines their unique characteristics and experiences to fulfill our mission of creating new energy for the planet. We are an inclusive employer, ensuring all candidates are treated fairly throughout the recruitment process. We welcome and value all people, and we are committed to fostering a sense of belonging for each person who is part of the EDP group.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. EDP makes hiring decisions based solely on qualifications, merit, and business needs at the time. For further information, please review this notice from the Department of Labor: EEO is the Law poster (https://www.eeoc.gov/poster). You may have additional rights pursuant to recent amendments to federal labor laws. Please review these protections from the EEO is the Law Supplement (https://www.eeoc.gov).

Need more reasons to apply?

As a top employer we:

• Empower our employees through a positive and innovative work environment that promotes collaboration and agile decision-making;
• Respect and value each person, providing a flexible, healthy, and inclusive workplace with a range of attractive benefits;
• Provide a meaningful work experience and prepare our people for future challenges through different opportunities for development and internal mobility;

Our efforts have resulted in several distinctions over time, highlighting the EDP group's strong positioning and its dedication and commitment to attracting and retaining the best talent:

• Top employer certification by Top Employers Institute
• Part of the Bloomberg Gender-Equality Index
• Global certification as a family-responsible company by Fundación Másfamília
• Top 100 Workplaces by Houston Chronicle

Discover our tips to enhance your performance during the recruitment process and apply until October 9th, Year, if you think you are the right fit for this opportunity.