IT Applications Support (f/m/d)

At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.

Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.

As part of the IT Department, we are seeking an intern to join our team. This is an international and dynamic team, with a key role in IT Applications & CRM Systems.

Key Responsibilities

• Dynamics Support: Provide daily support for Dynamics users, addressing system issues as the first level of support within the EMEA local IT team.
• Issue Resolution: Collaborate with our Headquarters (HQ) IT team when higher-level technical assistance is required to resolve complex issues.
• User Training: Conduct training sessions for new employees to ensure effective use of Microsoft Dynamics and other IT systems.
• Change Management: Assist with small to medium-sized change requests. Work alongside the IT Application Manager to perform basic business analysis, define requirements based on business team feedback, and coordinate development efforts with HQ. Support User Acceptance Testing (UAT) until changes are successfully implemented.
• AI and various Automation Projects: as EMEA project leader / coordinator, help to develop and rollout AI and various Automation solutions to the EMEA region.

Qualifications

• Degree in Information Technology, Data Science, or a related IT field.
• Fundamental understanding of IT concepts, data structures, software development theories, and software development lifecycle management.
• Previous experience with CRM systems such as Dynamics through internships or student jobs, especially in multinational companies, is advantageous.
• Skilled in Microsoft Word, Excel, and PowerPoint.
• Familiarity with reporting tools (Power BI, SAP BW) and SQL is beneficial. Experience with SAP ERP systems is also a plus.
• Has interest in AI Applications and willing to learn.
• Fluent in English, with Chinese language skills considered an advantage.
• Able to work 40 hours a week
• Please submit your CV in English

Location

• Madrid

WHAT WE OFFER

• The atmosphere: A modern work environment, brimming with positive energy, healthy growth, and diverse teams
• Additional benefits: Attractive salary package, including company benefits such as subsidies and more
• Balance: Hybrid work (working from home/at the office), flexible hours, and vacation days, as well as days off for special occasions
• Prospects: Individual professional development programs, training, and workshops
• Opportunities to influence the way we work: The freedom to contribute your own ideas and play a key role in shaping the future of our company
• Sustainability: Efforts include our zero waste office program, systematic recycling, bee keeping, planting trees and regular beach clean-ups